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Public Tickets

panteleev831 faviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2021 at 2:48am   2 Most recent comment from PenciDesign:Hi,I see you've set the favicon icons in 2 places. One from the theme and one from another plugin.Let's check and disable the favicon from the plugin ( I don't know what's the plug ... fahitax change site copyrightsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 19, 2021 at 2:33am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Footer > General > Footer Copyright TextBest Regards,PenciDesign panteleev831 Favicon and pluginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2021 at 2:27pm   2 Most recent comment from PenciDesign:Hi,1/ Have you set your favicon via Customize > General > General Settings > Upload Favicon?2/ Here is the notes we've written on the Installation plugins page: http://prntscr.com/x4taxjI paste ... Dzorro12 ABDEL sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2021 at 2:23pm   2 Most recent comment from PenciDesign:Hi,If you want to do that, please add more this code to Customize > Custom CSS: .featured-area .penci-owl-carousel .owl-dot{ margin: 0 4px; } .featured-area .penci-owl-carousel .owl-dot span{ width: 1 ... jennyelisabeth Post layout and font customizationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 18, 2021 at 10:18am   5 Most recent comment from jennyelisabeth:Sorry for the late reply, thanks for your help! This ticket can now be closed :) hieuonmic Transfer licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2021 at 3:53pm   2 Most recent comment from PenciDesign:Hi,Yeah, you can do that. Before activating the theme on the new site, let's deactivate & remove the theme on your old site.Best Regards,PenciDesign vbunyadzade issue with categoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2021 at 3:52pm   2 Most recent comment from PenciDesign:Hi,Yeah, you need to change the permalink structure via Dashboard > Settings > Permalinks > select "Post Name" > and click "Save Changes"Best Regards,PenciDesign soulsontheroad How to create a transparent header over posts photos sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2021 at 8:05am   14 Most recent comment from soulsontheroad:Thanks a lot, I fixed it!I keep on going with the setting and, if needed and if you can keep the ticket open, I will ask you some help again.Have a nice day,Claudia egandesign Cannot change color of text for "Previous Post" and "Leave a comment"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2021 at 3:09am   3 Most recent comment from PenciDesign:YeahWhen you change between light & dark layout, you should change colors for places doesn't have good colors.Best Regards,PenciDesign wanderlustingheart Formatting issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 17, 2021 at 2:40am   2 Most recent comment from PenciDesign:Hi,1/ That's not a bug - this issue caused by you've selected to display "align-wide" for elements inside your page. When you selected "align-wide" - it auto-resize to full width 100% with t ... RestlessInTexas Instagram FooterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2021 at 4:20pm   3 Most recent comment from RestlessInTexas:Ok.  Thank you.  It's working now.  Now it will take some time to Activate plugins one at a time and see what caused the issues. ofcandogan Choosing a layout for homepage from demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 16, 2021 at 2:23am   4 Most recent comment from PenciDesign:Hi,Ahh, I see you're using Elementor to config the homepage. If so, please check this video tutorial to know how to config your site by using Elementor.Best Regards,PenciDesign tim-nieuwpoort Pin buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:48pm   3 Most recent comment from tim-nieuwpoort:OK thanks! grandiaseh Display problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 2:07pm   2 Most recent comment from PenciDesign:Hi,I think you can give it a try to see it works or notYou can try to change a text > publish it > and check again the page on anonymous browsers.Best Regards,PenciDesign wowiwalkers CLS problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 15, 2021 at 1:16pm   4 Most recent comment from wowiwalkers:Good to hear! I added the code in my CSS and it certainly helped on CLS for my sliders.Thank you :)