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Public Tickets

Bogdan Iosifaru theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 7:27am   3 Most recent comment from Bogdan Iosifaru:Hi,it worked everything is fine.Thx so much fridel Customize not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:56am   2 Most recent comment from PenciDesign:Hi,First, Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. If it st ... Allen Yeung AMP version not showing custom fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:53am   2 Most recent comment from PenciDesign:Hi,Yeah, the AMP version doesn't allow for custom fonts - it just allows for Google fonts. So, you need to select again the fonts for yourself via Appearance > Customizer AMP ( NOT "Customize" ) ... foodiepaleo i need to activate pinterest and instagram like a feed of those socialClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:51am   2 Most recent comment from PenciDesign:Hi,1/ For config Instagram, please check guide hereFor config Pinterest, you can go to Appearance > Widgets > drag & drop widgets "Soledad Pinterest Widget" to "Main Sidebar" or other sidebar and conf ... CalculatedTraveller WebP featured image not displayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:48am   9 Most recent comment from PenciDesign:Hi,1/ You can enable lazyload images from the theme via:Enable lazyload images on category mega menu on Customize > Logo and Header Options  Enable lazyload images on all layouts, widgets on Customiz ... anindyabaidya Display picturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi,Google recommend you use WebP images - instead of jpg, png or other image types.But, this is not needed to do that. Because Google page speed doesn't reflect your site speed is fast.Your site ... anindyabaidya No ParagraphsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2020 at 2:44am   2 Most recent comment from PenciDesign:Hi,First, the plugin Vafpress Post Format UI doesn't affect anything to paragraphs, it's a plugin to help you can create post formats.Second, I've checked your posts and I see it alrea ... miki31-7 Topbar icons in the same lineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2020 at 9:31pm   5 Most recent comment from miki31-7:Amazing, thank you. uncklebofficial Questing regarding comments/discussionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2020 at 4:01am   6 Most recent comment from uncklebofficial:I had that plugin installed - I finally figured it out!! Thank you so much!  Sorry for all the question; I am trying to understand all this but I think I have a decently designed website going so far ... anindyabaidya General QuestionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 10:48am   4 Most recent comment from PenciDesign:Hi,1/ To remove website field on the comments, please try add more this code to Customize > Custom CSS: @media only screen and (min-width: 768px){ #respond p.comment-form-author, #respond p.comment-fo ... Artpop_723 Can't Import DemoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 10:06am   3 Most recent comment from Artpop_723:worked thanks anindyabaidya PermalinkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 3:34am   2 Most recent comment from PenciDesign:Hi,Please go to Dashboard > Permalinks > and select "Post Name" and save it again.Best Regards,PenciDesign barcalex Homepage OptionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 10, 2020 at 3:27am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently there is no way to do that..Best Regards,PenciDesign marsm Replacing featured image with embedded YouTube videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2020 at 3:43pm   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign jaurresti Mobile version problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 9, 2020 at 2:30pm   8 Most recent comment from jaurresti:Fixed! You were right, it was the plugin's fault. It is already disabled and now everything works fine. Thank you very much for your help.