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Public Tickets

Nanderson2020 Instagram FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2020 at 3:39am   4 Most recent comment from PenciDesign:Hi,I recommend you change the time for updates Instagram is 12 to 24 hours.And Yeah, it has caching, so you need to wait it updates. We can't be make it updates each time users visit your websit ... shehabm1 adsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2020 at 3:36am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for add ads between the posts.We will consider to add more this feature in the future updates.Best Regards,PenciDesign Tung Anh Nguyen the images of soledad list banner on footer is invisibleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 20, 2020 at 2:35am   2 Most recent comment from PenciDesign:Hi,You've filled wrong the data.Please reverse the data.Example:1st Banner URL:  Should be URL of image: https://travelgram.com.vn/wp-content/uploads/2020/06/xe-dich-toi-dau.jpgAnd Banner Link ... TeunB Various questionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2020 at 3:52am   6 Most recent comment from PenciDesign:Hi,We're working on updates. I'm not sure about the time release this, we will try release it in this month. Please wait for itBest Regards,PenciDesign Tung Anh Nguyen Want to know the default size for faviconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 19, 2020 at 3:17am   2 Most recent comment from PenciDesign:Hi,Your favicon image should be go with 96x96 pixel.Best Regards,PenciDesign SimonSeez I can't update the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2020 at 6:17pm   3 Most recent comment from SimonSeez:Resolved. Thanks.  Blowerdaughter bad resolution instagram picClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 18, 2020 at 8:40am   2 Most recent comment from PenciDesign:Hi,I see everything is fine. It's very high solution - I just checked your site and I see your instagram loadings images with 640x640px - It's great resolution - not badIf you see it bad, ... pakashastra Penci RecipeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2020 at 3:44am   2 Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to config Penci Recipe card & recipe index ( watch to the end to understand all ).Also, if you're using Gutenberg editor, let's use Classic E ... BeakmannMusic Changing font size of listClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2020 at 2:43am   2 Most recent comment from PenciDesign:Hi,You can edit it by use HTML and use something like this: "The Physics of Sound" Comprehensive PDF from Western Michigan University https://homepages.wmich.edu/~hillenbr/206/ac.pdf Mathemat ... stephblogger order number 127936723Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2020 at 2:34am   2 Most recent comment from PenciDesign:Hi,1/ You can replace Soledad logo to your logo image via Customize > General Options > Upload Logo.2/ We have more than 27k+ customers using this theme without any issue, why you said it's not s ... martinbryan1988 issue with templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 17, 2020 at 1:57am   4 Most recent comment from PenciDesign:Hi @stephblogger, I see you've created a new ticket. Let's follow it. Please dont put reply to tickets of another people because they will get notice email about your reply. Best Regards, P ... idjon display via mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2020 at 6:37pm   3 Most recent comment from idjon:Super! Thank! m28006 Soledad Info BoxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 16, 2020 at 1:30pm   8 Most recent comment from m28006:thanks, that worked! salvadobarcelone headliners to appear in boldClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2020 at 4:59pm   5 Most recent comment from PenciDesign:Hi,I see your support is expired from long time ago.To keep support from us, please renew the support to make sure we don't violate the Envato Support Policy.Hope you can understand that's t ... EdmondBerani Featured Image CaptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 15, 2020 at 4:35pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this feature just apply for Style 1 and 2..Best Regards,PenciDesign