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Public Tickets

Marius0188 Transfer License to Live domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 4:35am   2 Most recent comment from PenciDesign:Hi,To do that, please move your site to live domain first, after that, remove the theme on test domain before activate the theme on live domain.Best Regards,PenciDesign dp What cookies does the theme generate?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 4:28am   2 Most recent comment from PenciDesign:Hi,The theme just create a cookie for use on "GDPR popup". No anyone else.Best Regards,PenciDesign Padresfelices Translate WidgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 5, 2020 at 4:26am   2 Most recent comment from PenciDesign:Hi,You should ask WPML support about all issues with WPML since you've bought plugin from them.Also, please check documentation for WPML first to know how to config it.https://wpml.org/documentat ... mnarine Can I add a Large Ad Unit under the Main NavClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2020 at 2:58pm   3 Most recent comment from mnarine:Thanks so much. will try that and let you know if any issues. thanks for your help. kstrl Development versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 4, 2020 at 3:31am   2 Most recent comment from PenciDesign:Hi,If you do working on localhost. You can activate the theme normal. The activate code doesn't apply on your localhost. And you can use it for activate the main site after.Best Regards,PenciDesi ... congtv89 i can't save in contact form 7Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 4:47pm   4 Most recent comment from PenciDesign:Hi,If you still get issue:" You don't have permission to access /wp-admin/admin.php on this server."Please contact with your hosting provider and ask them about this.It seems issues with files p ... JesseJ87 Footer dropdown menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 3:52pm   2 Most recent comment from PenciDesign:Hi,Yeah, sorry Footer Menu doesn't support for dropdown menu - it should be listed the links only.Best Regards,PenciDesign nikkiglobal Single Post Header style heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 4:08am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .penci-jarallax{ padding-top: 35%; } Change value 25 to value as you want.Best Regards,PenciDesign bagpiper Header Layout optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 3:53am   2 Most recent comment from PenciDesign:Hi,You can check all header style inside the theme via Customize > Logo and Header Options > Header Layout.For preview headers/ slider - you can check on our demo - example: http://soledad.pencidesig ... debcorRR Plugin questions for SoledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 2:43am   2 Most recent comment from PenciDesign:Hi,This theme doesn't required any plugin. All plugins is add-on features.So, you can pick any plugin you want to use and install it.Best Regards,PenciDesign Darren0413 Social media icons can be bigger on the mobile versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 2:42am   4 Most recent comment from PenciDesign:Hi, Please try add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 767px){ ul.footer-socials li { margin-right: 50px; } } Best Regards,PenciDesign Lee Fleshman Page Customization Not WorkingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 2:41am   2 Most recent comment from PenciDesign:Hi,Have you clearly all the cache before check it again?If you did it and it still doesn't work, please make your site live and show me your site URL to I can take it a look on this.Best Regards, ... ExploreLearning18 Error message while trying to updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 3, 2020 at 2:38am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... travelbirdsblog Theme ownershipClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 11:18am   2 Most recent comment from PenciDesign:Hi, You can. Just need to make sure you activate the theme on new domain after remove the theme on old domain. Best Regards,PenciDesign Prajsin Penci featured widgetsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 2, 2020 at 10:39am   4 Most recent comment from PenciDesign:Hi,You can use plugin W3 Total Cache to make your site load faster.Best Regards,PenciDesign