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Public Tickets

mishimoron Banner in HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:17am   2 Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Colors for Header > Header Background Image.Best Regards,PenciDesign congtv89 Disable auto run in galleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:16am   4 Most recent comment from PenciDesign:Hi,If you don't see "Theme Editor" on Appearance. Please contact with your hosting provider and ask them about this. It's not issues related with the theme itselfSome hostings blocked it.Bes ... Nakita Fox Single post customisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:12am   6 Most recent comment from PenciDesign:Hi,Ok. We will reply on your another tickets for all the issues. Please follow on this ticket only:https://pencidesign.ticksy.com/ticket/2381357/Best Regards,PenciDesign mashaioliver Renewed LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 3:09am   2 Most recent comment from PenciDesign:Hi,Thank you for renew the support.Please check guide here to know how to update the theme:https://pencidesign.ticksy.com/article/15633/Best Regards,PecniDesign vnguyenSATS Nguyen Technology 2 theme - Menu & Headline change all cap lettersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 2:45am   10 Most recent comment from PenciDesign:Thank you so much for your great words about our theme. I'm very happy when hear it from youIf you love our theme, don't forget take some time give us a 5star rating on https://themeforest.n ... Sambacca snippet on GoogleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2020 at 2:39am   2 Most recent comment from PenciDesign:Hi,Yeah, we've auto added it if you don't have those values to help you can validate all your recipes.Because if you dont have those value, you will get warning missing fields from google fo ... Remmo_B Hiding Vertical MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 3:53pm   2 Most recent comment from PenciDesign:Hi,If you want to do that. You need to use horizontal navigation.To enable horizontal navigation, you can go to Customize > Vertical Nav & Hamburger Menu Options > and un-check on "Enable Vertical Na ... csmalem Remove Of Comments EntirelyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 7:54am   2 Most recent comment from PenciDesign:Hi,On that homepage, it built via Elementor, so you need edit your homepage by use Elementor > click on element you want to remove the comment > and check options for remove comment from settings of t ... andresgonpaz Errors AMPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 7:53am   2 Most recent comment from PenciDesign:Hi,First, please make sure you do the AMP config like we said on the documentation hereAfter that, check again your amp page via https://search.google.com/test/ampIf it has any error, continue try de ... Tommyland Changing Blog Page LookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 2:45am   2 Most recent comment from PenciDesign:Hi,You can go to Customize > General Options > on "Category, Tags, Search, Archive Layout" > select "Grid Posts"Best Regards,PenciDesign SheenaSalah customising my themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 29, 2020 at 2:43am   2 Most recent comment from PenciDesign:Hi,1/ You can change the header layout via Appearance > Customize > Logo and Header Options > Header Layout2/ Can you make your site live to I can take it a look to help you?3/ I think you can go with ... oneforisrael Click on "Author's name" leads to a 404 pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2020 at 11:50am   4 Most recent comment from PenciDesign:Hi,I don't know, you should ask author of that plugin about this.We don't develop this plugin, we don't knowBest Regards,PenciDesign mehraksh2098 Yoast Seo BreadcrumbsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2020 at 11:36am   2 Most recent comment from PenciDesign:Hi,I see Yoast SEO already appears on your site:http://prntscr.com/s7c7xpBest Regards,PenciDesign oneforisrael SUBSCRIPT line-heightClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2020 at 11:18am   9 Most recent comment from PenciDesign:Hi,It already applied: http://prntscr.com/s7btbkBut, in your case, your subscript just in one line - it's not in multiple lines, so you can't see it works. Do you understand how line-height ... kristinelaw BreadcrumbClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 28, 2020 at 11:04am   8 Most recent comment from PenciDesign:Hi,Unfortunately, Elementor can't be use for edit category pages.Best Regards,PenciDesign