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Public Tickets

ronfish25 Categories and Drop Down MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2020 at 3:26pm   3 Most recent comment from ronfish25:That wasn't the issue, but not to worry I figured out what needed to be done. It was a menu problem.Thanks tonistankovic Stanković how do make bannerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2020 at 3:24pm   6 Most recent comment from tonistankovic Stanković:OK. Thank you for your help. oneforisrael fix buttons design for tablet viewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2020 at 3:08pm   2 Most recent comment from PenciDesign:Hi,You can ajust the position for tablet like you did for mobile & desktop via ElementorThat's only way because that element come from Elementor, it's not from our theme.Best Regards,PenciDe ... magzillaj0nes Images won't load on homepage while logged into WPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2020 at 11:47am   3 Most recent comment from magzillaj0nes:Yes! Genius as always - I knew you'd recognize the issue. Shame on my for not keeping track of all my changes.>>> for the record, I originally purchased this theme because it is so performant. I ... mcullerton Elementor conflict?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2020 at 2:40am   4 Most recent comment from PenciDesign:Hi,If you do using Elementor to config your homepage, you need go to Dashboard > Settings > Reading > Front-page Display > A Static Page > Front Page > and select the page you've edited by use El ... Veselyivo Can't Install the updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 26, 2020 at 2:16am   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ... austyntm Change Comment WordingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2020 at 3:11pm   4 Most recent comment from PenciDesign:Hi,Yes, it's fine to update those pluginsBest Regards,PenciDesign RABEA862 The template on mobile does not display images and text properlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2020 at 12:52pm   2 Most recent comment from PenciDesign:Hi,I see everything is fine: http://prntscr.com/s5qg6iWhat's your problems? Please show me a screenshot for this.Best Regards,PenciDesign ronelangeles Change Menu in MobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 25, 2020 at 1:59am   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for style like that.Best Regards,PenciDesign ronelangeles Soledad List Banner RearrangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2020 at 4:50pm   2 Most recent comment from PenciDesign:Hi,Please use element "Soledad Featured Boxes" to do that.Best Regards,PenciDesign glowkids Home Page ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2020 at 4:19pm   2 Most recent comment from PenciDesign:Hi,Please go to Posts > Categories > edit category "Europe" > on "Select Featured Layout for Magazine Layout" > and select "Style 13 - Grid 3 Columns"You can check more on this video tutorial to know ... hmoyano How to show 2 post per line in category pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 24, 2020 at 3:20am   2 Most recent comment from PenciDesign:Hi,If so, I think you can try with Grid Posts.You can go to Customize > General Options > on "Category, Tags, Search, Archive Layout" > select "Grid Posts"Best Regards,PenciDesign ado11175 I cannot update the templateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 9:19pm   3 Most recent comment from ado11175:Thank you!I forgot to answer you aldo Belli customize homepage crashesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 3:27pm   4 Most recent comment from PenciDesign:Hi,Is it stopped when you access to customize?If right, please try deactivate all plugins and check it again.If it works, let's enable each plugin to check what's plugin to caused this issue ... ronelangeles Update FailedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 23, 2020 at 3:02pm   2 Most recent comment from PenciDesign:Hi, We’ve used auto-update platform from WP-Updates: http://wp-updates.com/ ( It’s a paid service from a third-party company - not from us ) and it seems the updates flatform from them has issues ...