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Public Tickets

harryhtran Unsuccessful UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 3, 2020 at 3:31am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. At this momen ... AppelenEelman LinkedIn share iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 3:28pm   2 Most recent comment from PenciDesign:Hi,Please check all social media sharing supports by the theme via Customize > General Options >Options for show/hide social sharingBest Regards,PenciDesign fotospire Youtube related videosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 3:25pm   2 Most recent comment from PenciDesign:Hi,It's embed youtube config issues - doesn't related with the theme.You can check this video tutorial to know how to do that.Best Regards,PenciDesign NicoRi Same layout as demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 3:02pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.You can check this video tutorial to know how to do thatPlease watch to the end of the video to understand allBest Regards,PenciDesign fidgetandjunebug Amazon OneLinkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 1:54pm   3 Most recent comment from fidgetandjunebug:Thanks! jkelly1201 I can't download the latest versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 1:14pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. At this momen ... chrispstar Theme Update ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 1:14pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. At this momen ... pht3k hide featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 2:40am   9 Most recent comment from pht3k:greeeeaaat it work just fine !thank you very much :) AN_Nutrition MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 2, 2020 at 2:33am   2 Most recent comment from PenciDesign:Hi,You can watch this video tutorial to know how to create a menu/sub-menu/add items... for WordPress.When you created a new menu, if you want to assign this menu for main navigation - you need to scr ... sebastiano_morone Masonry Layout Columns IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 4:02pm   5 Most recent comment from sebastiano_morone:Hi,  I've ported the site on-line in a subdomain (http://wp-test.mylostjourney.com/). Everything seems to work well now.I was using Xampp v.3.2.4 for the localhost. Probably some its configurat ... Foodreich Font & LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:49pm   4 Most recent comment from PenciDesign:Hi,I checked your site and I see you have this custom css: .widget ul li, .post-entry, p, .post-entry p { font-size: 14px; margin-top: 15px; } Let's change value 14 to value as you want.B ... Studentacross Can't update the latest version of soledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:08pm   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, We're waiting for them to fix this issue. Currently, pl ... thefoghorn Another theme update failedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:08pm   10 Most recent comment from PenciDesign:Hi,We've updated the guideNow, you don't need to delete the theme - let's check the guide again to know how to do that in the future if wp-updates doesn't fixed it yet.Best Regards ... eswkgaming Failed UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 2:07pm   4 Most recent comment from PenciDesign:Hi @kzarashi,You don't lose anything when update the theme by do following this guide:https://pencidesign.ticksy.com/article/15633/So, no worries about this - let's go forwards and update it ... love9522 404 not found on amp for pretty linkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 1, 2020 at 3:58am   2 Most recent comment from PenciDesign:Hi,Yeah, of course on AMP - you need to modify all the URL to AMP URL. That's normal.If your plugins auto modified the URL - I think your site can't be works with any AMP plugin - not only u ...