Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Michal Holzberg theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 3:57pm   4 Most recent comment from PenciDesign:Hi,If you're using child theme - it's the same - just need delete parent theme - don't delete child theme.After upload latest version of parent theme - let activate child theme again.Be ... Digitalunicorn1 CustomizingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 3:49pm   2 Most recent comment from PenciDesign:Hi,Answered in another ticket.No need to create multiple other tickets if you asked us in a ticket.Best Regards,PenciDesign mamacaramel Penci Latest Posts Widget in ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 11:52am   5 Most recent comment from mamacaramel:Hi,ok, thank you a lot.Best regardsCarmen  akash4435 Change the load more post GIF iconClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 22, 2020 at 6:48am   8 Most recent comment from PenciDesign:Hi @Prince, Please create a new ticket and we will check it help you. Don't put reply to tickets of other people because they will get notice email from your reply.Best Regards,PenciDesign tudor_deleanu Comment formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 10:10am   4 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: #respond textarea, #respond input[type="text"], #respond input[type="email"]{ border-color: #a67c52; } #respond .form-submit ... meetec Hide email from profileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 10:03am   2 Most recent comment from PenciDesign:Hi,Please go to Customize > Single Post Options > and un-check on "Show Email Icon of Author on Author Box"Best Regards,PenciDesign Oliver multisiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:59am   2 Most recent comment from PenciDesign:Hi,It doesn't affect. But you should backup your site first before create multiple sites because sometime it can make all your data gone on main site.Also, if you continue will use this theme on ... ccannes Post Photos not diplayingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:57am   2 Most recent comment from PenciDesign:Hi,I can see it displayed fine: http://prntscr.com/r5ljezIt seems you've figured out about this.Best Regards,PenciDesign allenwei812 slider style 20 pic ratioClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:53am   13 Most recent comment from PenciDesign:Hi,If so, please try add more this code to Customize > Custom CSS to do that: .featured-style-4 .penci-owl-carousel .penci-image-holder:before { height: auto; padding-top: 75%; } Best Regards, ... invinnieveritas updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 9:51am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon as ... idjon update the themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 8:45am   5 Most recent comment from idjon:Hi!I'll wait :)Best Regards,Alexandr letsventureout Theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 21, 2020 at 7:58am   2 Most recent comment from PenciDesign:Hi, We're using auto-update flatform from WP-Updates: http://wp-updates.com/ and it seems the updates flatform from them has issues, I've contacted them and they said will fix it as soon ... zoomkite New update doesn't workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 8:01pm   5 Most recent comment from zoomkite:Thanks for reply, waiting for update from WP-Updates. Come back in few days if isn't fixed :)  jczechowska86 Not all the categories are displayedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 2:02pm   3 Most recent comment from jczechowska86:Thank you, it really helped :) roshani_pandey Can i use licence in two different domain but once at a time?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 20, 2020 at 4:02am   2 Most recent comment from PenciDesign:Hi,No - you can't.With each regular license – you just can use for one website/domain only – that’s license policy for all WordPress themes selling on Envato Market If you want to use this ...