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Public Tickets

ManuelWebDesigner Changing featured image to home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:55pm   2 Most recent comment from PenciDesign:Hi,You can change it by install Yoast SEO plugin.After installed this plugin, go to Dashboard > SEO > Socials > click on "Facebook" tab > and you can see option the option for Homepage and General.Be ... masha_design Hamburger MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:52pm   2 Most recent comment from PenciDesign:Hi,If you want to do that, you can enable Hamburger menu via Customize > Vertical Nav & Hamburger Menu OptionsYou also can put the widgets to this menu Hamburger via Appearance > Widgets > drag & dro ... dyasu Image quality on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:34pm   4 Most recent comment from PenciDesign:Hi,I just checked your site and I see the images quality quite fine on your homepage. Of course we need to crop the images to display it fit for all your layouts, but we're using a fine size for ... Oliver update /Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 3:04am   3 Most recent comment from Oliver :great thanks a lot. works well. you can close the ticket. appreciate the super quick responds Percasedescubrase Mobile ease of use issues on siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 2:52am   2 Most recent comment from PenciDesign:Hi, With your issues: 1/ "Text is to small" & "Clickable elements are too close" - please try add more this code to Customize > Custom CSS to fix it: @media only screen and (max-width: 479px) { ul.pe ... mohamedmsayed schema optionsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 11, 2020 at 2:46am   2 Most recent comment from PenciDesign:Hi,As I checked, all hentry schema from the theme has been removed.So, I think you have a plugin auto create hentry & NewsArticle schema also.Let's check again with your pluginsBest Regards,Penci ... HealthyPawsPetInsurance Latest Posts navi not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 3:50pm   2 Most recent comment from PenciDesign:Hi,Please make sure you're using latest version of Soledad ( version 7.2.1 ) and try it againCheck this guide to know how to update the theme to latest version.Best Regards,PenciDesign imagnobh Error in Google Console - Soledad ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 3:44pm   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.No - It's not the code from our theme.I think you should check again with your pluginsBest Regards,PenciDesign masha_design Like/heart button and counterClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 1:39pm   3 Most recent comment from masha_design:Thank you very much. Missed that option soulfulpalate Adding background image to footer signup form widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 9:17am   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .footer-subscribe{ background-image: url('YOUR_IMAGE_URL_PUT_HERE'); background-repeat: no-repeat; backgrou ... meetec Favicon on mobile google searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 10, 2020 at 9:09am   2 Most recent comment from PenciDesign:Hi,I can see the favicon appears correct on AMP page when access to your site:http://prntscr.com/qlpmgtSo, please wait google update itBest Regards,PenciDesign kvrajanelle Import Demo Data IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 4:03pm   2 Most recent comment from PenciDesign:Hi, Please send me: - Your site admin URL - Your site admin account ( username and password ) - What's demo URL you want to import for your site?And I will take it a look on this help you. Best ... soulfulpalate Change color for 'Subscribe' button on sidebar widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 3:22pm   4 Most recent comment from PenciDesign:Hi,1/ For load more posts button: .penci-pagination.penci-ajax-more a.penci-ajax-more-button:hover{ background-color: #ff0000; color: #ff0000; border: 1px solid #ff0000; } 2/ For button subscribe on s ... koralkahraman quickly scroll problrmClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 3:15pm   2 Most recent comment from PenciDesign:Hi,I just checked your site and I see everything is fine.Can you please send me an URL for this issue?Best Regards,PenciDesign techdesignmiri category name missing on featured posts sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 9, 2020 at 10:30am   4 Most recent comment from PenciDesign:Hi,Ahh, sorry, I was confused. The slider style 19 doesn't support for display category.You can try with another slider styleBest Regards,PenciDesign