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Public Tickets

everythinghealthy Pinterest widget is not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 12:26pm   2 Most recent comment from PenciDesign:Hi,Please update the theme to latest version and this issue will gone.You can check this guide to know how to update the theme to latest version.Best Regards,PenciDesign rizanoia How to remove Tumblr option in the share buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 6:17am   3 Most recent comment from rizanoia:ok will do that thanks Ashley Tam Open Links In New TabClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 4:04am   2 Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to apply that.Best Regards,PenciDesign art_jensen Installation issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 1:54am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme and loving it.This issue caused by you didn't install plugin "Penci Soledad Demo Importer"Please go to Appearance > Install Plugins > and install all plugins ... soulfulpalate One of the category pages has a different layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 7, 2020 at 1:39am   2 Most recent comment from PenciDesign:Hi,Please go to Posts > Categories > edit category doesn't appears as Grid Layout > on "Select Layout for This Category" > select "None" to get it display layout follow the layout you've se ... Ascher89 Youtube Video in Blogpost and missing picturesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2020 at 6:36pm   4 Most recent comment from Joel:If you are using the SG Optimizer plugin, do NOT enable "Lazy Load Iframes" in the Media Optimization section or you may get this problem. Maurizio TaSty Penci Slider - options Desktop/tablet/mobile ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2020 at 5:01pm   3 Most recent comment from shanacorbin:Worked great for me too, thanks for asking the question and for answering it publicly! shanacorbin Main NavigationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2020 at 4:58pm   3 Most recent comment from shanacorbin:Worked perfectly, thank you! reamsnyc Soledad theme homepage widthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2020 at 9:11am   2 Most recent comment from PenciDesign:Hi,You can use Elementor to change to any content width as you want.You can check more on this video tutorial.Best Regards,PenciDesign envatojames99 ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 6, 2020 at 4:07am   2 Most recent comment from PenciDesign:Hi,If you want to do that better, I recommend you use Elementor to config your homepage - don't use WPBakery Page Builder.You can check this video tutorial to know how to config homepage by use E ... techdesignmiri prev/next post in single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2020 at 12:57pm   2 Most recent comment from PenciDesign:Hi,1/ As I knew, WordPress doesn't support for this feature and the theme doesn't support it also. Also, I see you're using this prev/next there from a plugin, so please ask author of t ... SingleandHungryAF invalid settings unable to saveClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2020 at 1:41am   2 Most recent comment from PenciDesign:Hi,It seems your Draft data you've saved before has error.Please click on this icon: https://prnt.sc/qxo0ya and remove the draft data and change it to PublishAfter that, try it againBest Regard ... envatojames99 ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2020 at 1:39am   2 Most recent comment from PenciDesign:Hi,Yeah, of course you can. You can do that by go to Customize > General Options > and check to "Enable Body Boxed Layout" and upload the background image you want to use on "Background Image for Body ... envatojames99 ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 5, 2020 at 1:32am   4 Most recent comment from PenciDesign:Hi,Yeah, you can select a category to display on the "Top Posts" via Customize > Topbar Options > Select "Top Posts" CategoryBest Regards,PenciDesign nevinkacmaz Mega menu problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 4, 2020 at 11:27am   3 Most recent comment from nevinkacmaz:Yes , I've done like you said and it's ok now, thank you so much