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Public Tickets

Plusture Mobile Page Form IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 2:07pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've set the margin 150px for the wrapper. It make this margin apply for mobile also and make the mobile display not properly like that.Best Regards,PenciDesign isao11 remove envato tokenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 9:15am   4 Most recent comment from PenciDesign:Hi @Tilbo02,Thank you for purchased our theme.You can use the theme normal on staging site, the theme will allow for you 30 days before the alert popup appears at the center of screen. All the featur ... jpiazza27 Recipe Plugin not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 2, 2020 at 8:53am   2 Most recent comment from PenciDesign:Hi,Penci Recipe is not element for Elementor.Please check this video tutorial to know how to config recipe with Penci Recipe plugin.Best Regards,PenciDesign jwbayfield Creating Templates with ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 1, 2020 at 2:28am   4 Most recent comment from PenciDesign:Hi,If so, maybe you need to check this video tutorial to know how to export/Import a template:https://www.youtube.com/watch?v=Z03m9SOUeTkMaybe you need to do the import for each post as you want.Best ... muhhatta Layout:grid with sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 31, 2020 at 5:42am   7 Most recent comment from muhhatta:Thank you,Sorry, but I did not mean to confuse you with the ownership of Your Journey. I just mentioned it as an example of "grid rotator" on homepage HealthyPawsPetInsurance Remove border/paddingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 9:29pm   5 Most recent comment from HealthyPawsPetInsurance:You can close this ticket. I figured out a way to do it. jwbayfield Header WidthClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 7:28pm   3 Most recent comment from jwbayfield:Hi,Sorry I should have checked from a different platform. When editing in elementor it doesn't show full width, but seems to be full width when viewing the actuall site. Thanks for the reply! Nadeem4ul How to make SEO magazine as my blog pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 9:51am   2 Most recent comment from PenciDesign:Hi,You can do that by use Elementor to config your blog page.Please install & activate Elementor plugin, after that check this video tutorial to know how to config a page by use Elementor.Best Regards ... r821103542 Hide featured slider titleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 4:47am   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: .penci-mag-featured-content h3 { display: none; } Best Regards,PenciDesign rebeccarayner I cannot get rid of the huge blank space underneath my header image on my blog.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 3:29am   2 Most recent comment from PenciDesign:Hi,Can you show me a screenshot about this issue? Because I see everything quite fine on your site.Best Regards,PenciDesign Graysonics main vs custom sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 30, 2020 at 3:18am   10 Most recent comment from PenciDesign:Hi,Can you tell me where do you want to make the text smaller? Please show me a screenshot for it.Best Regards,PenciDesign calsharp Custom fonts not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2019 at 7:02pm   2 Most recent comment from calsharp:Solved! Nevermind :)  alexandrecerri hide post date amp versionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2019 at 3:38pm   3 Most recent comment from alexandrecerri:Yes. Thanks. Michal Holzberg decrees space under headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2019 at 3:37pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: @media only screen and (max-width: 479px) { body.single #header{ margin-bottom: 20px; } } Change value 20 to value as you want.Be ... Sushi_For_2 Theme IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated December 29, 2019 at 3:35am   2 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to do that: .post-entry h1, .post-entry h2, .post-entry h3, .post-entry h4, .post-entry h5, .post-entry h6, .post-entry hr, .wpb_text_col ...