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Public Tickets

onyke Transparent menu on headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2019 at 12:23pm   7 Most recent comment from onyke:Thanks! You are the best! sabriadanielle PAGE SETUP WITH FEATURED BOXESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2019 at 6:44am   2 Most recent comment from PenciDesign:Hi,For 1 & 2/ I recommend you use WPBakery Page Builder and use "Portfolio" element from WPBakery Page Builder to config your Portfolio.Please check guide here to know how to get WPBakery Page Build ... Bricchi158 Mobile ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2019 at 6:27am   2 Most recent comment from PenciDesign:Hi,This issue caused by you've enable parallax images - that make the image appears like that on mobile.So, I recommend you disable parallax on single post pages via Customize > Single Post Optio ... birdonmission WordPress sites discovery scan completeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2019 at 6:24am   2 Most recent comment from PenciDesign:Hi,Seem you've imported the demo multiple times.Please go to Appearance > Menus > create or select a menu for your main navigation > scroll down and check to "Primary Menu"Best Regards,PenciDesig ... missfootloose mobile usabilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2019 at 6:12am   2 Most recent comment from PenciDesign:Hi,Mobile responsive is different with mobile usability. For your issues:1/ Content wider than screen: The issues appears when you need to scroll to left & right to see the content on your site - and ... highspeed_videos menue + header + pdfClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2019 at 7:45pm   7 Most recent comment from highspeed_videos:All right. Thank you for your help.Best regards,S. Nguyen Xuan Giao I have purchased your soledad theme Version: 6.3.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2019 at 12:47pm   3 Most recent comment from Nguyen Xuan Giao:Thanks you very much janellebasa subscribeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2019 at 4:00am   2 Most recent comment from PenciDesign:Hi,We've said about this issue in the documentation for Soledad theme here ( on "How to setup MailChimp?" section ) - please take it a look on this.Best Regards,PenciDesign MTRIPPER blog layout/appearanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2019 at 4:52pm   3 Most recent comment from MTRIPPER:Thank you! renotion How to adjust the distance between logo and Banner ADClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2019 at 3:35am   2 Most recent comment from PenciDesign:Hi,If you want to reduce the distance between Logo and Banner AD - please make your ads image & your logo has more width - it will auto get close together.Best Regards,PenciDesign anbirken Quotes with AuthorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 15, 2019 at 3:18am   2 Most recent comment from PenciDesign:Hi,Strange, I still can see it working fine. Can you send me your admin url and admin account ( username and password ) - in a private reply? I will take it a look on this help you.Best Regards,PenciD ... travelwc help with FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2019 at 3:11am   8 Most recent comment from PenciDesign:Hi,Ahh, seem you've checked to Customize > General Options > Remove all default google fonts - load default fonts from located hosting ( for GDPR policy )Please un-check to that option to make it wor ... meekymozay How to stop every published post from going to the Featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2019 at 2:43am   5 Most recent comment from PenciDesign:Hi,You can change order posts on featured slider via Customize > Featured Slider Options > Order By on Featured Slider - I think you can use Modified date to change the order on featured slider.Best ... MTRIPPER insert midia problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 14, 2019 at 12:34am   5 Most recent comment from MTRIPPER:Thank you! The problem was an add-on. CliffFalcon php compatibilityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 13, 2019 at 2:42pm   3 Most recent comment from CliffFalcon:Thank you, I just wanted to know before I updated, and I did and it seems like their was no issue