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Public Tickets

chefman2006 Theme LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2019 at 4:19am   4 Most recent comment from chefman2006:That fixed it.  Sorry for the extra response, you guys are so fast that I didn't update the page and saw you gave a response after my first reply.  Thanks for the fantastic support. RUFSKIN Text ColorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2019 at 3:56am   2 Most recent comment from PenciDesign:Hi,I recommend you use Contact Form 7 plugin to create contact form for your site.Check more about contact form 7 plugin hereIf you want to keep the contact form plugin you're using, let's add more th ... globalstateofmind Issue with logo sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 29, 2019 at 3:48am   2 Most recent comment from PenciDesign:Hi,Please make sure your logo image doesn't exists any white space around it.Also, add more this code to Customize > Custom CSS to increase logo image size when you use header 6 or header 9: #naviga ... him_her_and_the_drone Hide LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 28, 2019 at 11:03am   5 Most recent comment from him_her_and_the_drone:Awesome! It works perfectly. Thanks  outomyelement SecurityClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2019 at 4:24pm   2 Most recent comment from PenciDesign:Hi,You shouldn't do that because it can make all the themes ( not only our theme ) can't working fine.I think the best solution here is use a plugin for security - example: https://wordpress.org/plu ... tsmiddleton2 DemosClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 27, 2019 at 4:32am   2 Most recent comment from PenciDesign:Hi,1/ To do that, please do following steps:a) Install & active plugin Customizer Reset & plugin Customizer Export/Import b) Go to Appearance > Customize > click to button "Reset" at the top to res ... highspeed_videos Post Title under Post ImageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2019 at 1:58pm   8 Most recent comment from highspeed_videos:ok, thank you. highspeed_videos Mobil menueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2019 at 11:37am   3 Most recent comment from highspeed_videos:Great, thank you! ChristianIbe89 Design ErrorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 26, 2019 at 3:48am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.That's not errors - that's default style.I recommend you import customization data for demos you want for use by do ONLY WAY 2 like we said hereAbout gallery issue ... Jan Scherders Width of the sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 25, 2019 at 4:41pm   4 Most recent comment from PenciDesign:Hi,Ahh, By default that's 340pxBest Regards,PenciDesign Venturinelli Category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 25, 2019 at 4:28pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature.I think you can write your content via category description..Best Regards,PenciDesign highspeed_videos CustomizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2019 at 10:39pm   8 Most recent comment from highspeed_videos:sorry, it works on desktop screens. On mobile screens, the title is still small - but thats fine for me.Thank you for your help! Brenda L. Ellison Plugin words displaying where I don't want them toClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2019 at 12:35pm   3 Most recent comment from Brenda L. Ellison:Yes - I think you're right.Thanks missfootloose Download issue "full Soledad theme file"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2019 at 8:16am   4 Most recent comment from PenciDesign:Hi,You need to extract that download package and use soledad.zip file for your install.Best Regards,PenciDesign him_her_and_the_drone Mega Menu LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 24, 2019 at 2:56am   3 Most recent comment from PenciDesign:Hi,I don't clearly about your question, your attached image can't explain anything because it showing the center box.Also, please don't put the "bump" for your ticket like "any news on this question" ...