Public Tickets
nitipoom
hide dateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2019 at 3:54pm
4
Most recent comment from nitipoom:Wow Verygood and finish Thankyou support
Marthavandeberg
site suddenly not responsive on mobile deviceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 20, 2019 at 3:32pm
2
Most recent comment from PenciDesign:Hi,I just checked your site and I see everything working fine now: http://prntscr.com/o4g897Seem you've figured out what's the issue.Best Regards,PenciDesign
afgines91
Shortcode latest posts.phpClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2019 at 4:35pm
3
Most recent comment from afgines91:Solved!
jotiermas
Comments - Changing the position of post commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2019 at 2:35pm
3
Most recent comment from jotiermas:Thanks so much for your help!
creamsbeauty
Custom icon in menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2019 at 8:30am
5
Most recent comment from creamsbeauty:Perfect, thank you very much.
kpaszelke
I have problem with BlockquotesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 19, 2019 at 3:02am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.This issue caused by you're using Block Quote element from new editor of WordPress.To get Blockquote like style as you want - please use element "Classic" and ...
thibltlefebvre
Remove Similar PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2019 at 8:46am
2
Most recent comment from PenciDesign:Hi,That's related posts from Jetpack plugin - let's remove from setting of Jetpack.Best Regards,PenciDesign
schyseth
Inserting Short CodeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2019 at 7:18am
3
Most recent comment from PenciDesign:Hi,Please go to Posts > Categories > edit category "Experiences" > on "Category Description" > add the shortcode there.Best Regards,PenciDesign
craypen peng
soledad about me widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2019 at 3:45am
5
Most recent comment from craypen peng:thank you
Rebecca Du
Featured Image Not AppearingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 18, 2019 at 3:36am
4
Most recent comment from PenciDesign:Hi,I'm sure the theme working fine with Social Warfare plugin. Because I see too much other customers use our theme still use the theme with that plugin without any issue.Please make sure:1/ You ...
Valhalleim
Advise for creating a unique pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2019 at 4:27pm
2
Most recent comment from PenciDesign:Hi,I think you can use Featured Boxes to create that page.Please install plugin WPBakery Page Builder - check this guide to know how to get it.After that, create a page and select Template for this pa ...
DS50ePiu
Chance to add a specific excerpt lenght for every single magazine-style and Custom Aspect Ratio setted to 2:1 instead of 3:2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2019 at 4:19pm
2
Most recent comment from PenciDesign:Hi,1/ Unfortunately, currently this theme doesn't support this feature.2/ To do that, please do following steps:a) Edit the code like on this image.b) Add more this code to Customize > Custom CSS ...
Vibz91
Background instagram sliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2019 at 8:52am
2
Most recent comment from PenciDesign:Hi,Can you show me a screenshot about "background of my instagram slider" as you said?I don't clearly about where is that background.Best Regards,PenciDesign
Stefano995
Site editingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 17, 2019 at 4:17am
12
Most recent comment from PenciDesign:Hi,That's not social sharing from our theme - that's social sharing from Jetpack plugin. It's not social sharing from our themeAnd please use English because we don't know other la ...
justintravel
sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated June 16, 2019 at 3:41pm
12
Most recent comment from PenciDesign:Please give it a try firstBest Regards,PenciDesign