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Public Tickets

felipepiedrahitaalvarez ImagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2018 at 4:08pm   2 Most recent comment from PenciDesign:Hi,Please make sure you don't enable lazyload images on Jetpack plugin and make sure you don't use any lazyload images. Because this theme already supports for lazyload images, so you don't need to us ... Ronald Reset stats for popular posts widgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2018 at 11:39am   5 Most recent comment from Ronald:The phpMyAdmin method worked out great.Thank you. beautyofselah Landing pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2018 at 4:45pm   2 Most recent comment from PenciDesign:Hi,When you create a new page, scroll down and you can see options for "Hide Header" & "Hide Footer" - check this imageNote: If you want to create a landing page - you should select Template for your ... adamjb27 Creating a Meet the Team pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2018 at 3:12am   2 Most recent comment from PenciDesign:Hi,Please try use this plugin to do that.Best Regards,PenciDesign lisbonLover Mobile view slider homeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 11:15am   3 Most recent comment from lisbonLover:It´s done. Perfect.Thanks Joern Menu FondsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 9:35am   2 Most recent comment from PenciDesign:Hi,1/ Please check options for it via Cutomize > Logo and Header Options > Font Size for Menu Items Level 12/ Please check options for it via Customize > Colors for Header3/ Do you mean make the vide ... DaphneO Pictures formatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 7:48am   9 Most recent comment from PenciDesign:Hi @Ozeankind, Please create a new ticket and our support team will help you - Don't put reply to ticket of another customer because they will get notice also.Best Regards,PenciDesign EmyMTL primary category menu problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 2:21am   4 Most recent comment from PenciDesign:Hi,If so, let's send me: - Your admin url - Your admin account ( username and password  ) - Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account. In a private reply ... luvrockz RTL IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 18, 2018 at 2:13am   15 Most recent comment from PenciDesign:Hi,If you want to do that, please use child theme.You can use plugin Customizer Export/Import to move customization data to child theme.And copy the codes in rtl.css and add more that codes to style.c ... PassionaGeek Penci Review customisationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 2:26pm   5 Most recent comment from PassionaGeek:Hi,That seemed logical :)But thanks considering it. It's already a great plugin!Have a nice day. Orxan hamburger menu and featured video backgroundClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 1:42pm   2 Most recent comment from PenciDesign:Hi,1/ That's quite simple, so we don't put it on the docs.You can go to Customize > Featured Video Background and check options for it there.For menu hambuger, you can go to Customize > Menu Hambuger ... Carolinaberte theme installation errorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 1:38pm   2 Most recent comment from PenciDesign:Hi,This issue caused by you've imported demo multiple times.Please go to Appearance > Menus > create or select a menu for your main navigation > scroll down and check to "Primary Menu"Best Regards,Pen ... Nathalie Share post to FacebookClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 1:25pm   2 Most recent comment from PenciDesign:Hi,We've said about this issue here - please check it.Best Regards,PenciDesign PassionaGeek Impossible to change fontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 6:06am   3 Most recent comment from PassionaGeek:Hi,Thanks a lot, it was very easy then !! I don't remember why I have checked on this box...It's ok now, I will do my tests to select one font!Have a nice day.Best Regards.Virginie jdhines Sorry, you are not allowed to access this page.Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 17, 2018 at 3:28am   2 Most recent comment from PenciDesign:Hi,This message appears when you've installed all plugins recommend from the theme.Seem you've installed all recommend plugins from the theme - so, don't care about this.If there is updates needed - i ...