Public Tickets
Martynaschmeckt
LOGO in bad quality / svg file upload not possibleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 1:28pm
5
Most recent comment from Martynaschmeckt:Thank you, awesome :)
ilknurkavlak
Single post delete top menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2018 at 9:45am
4
Most recent comment from PenciDesign:Hi,To do that, please go to Customize > General Options > and check to "Hide Breadcrumbs"Best Regards,PenciDesign
karen overn
missing pluginsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 9:00pm
2
Most recent comment from karen overn:found it in the plugins folder, please close this ticket.
Rajat Gaur
Posts are not showing after theme updationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 2:37pm
2
Most recent comment from PenciDesign:Hi,Please try deactivate all plugins and check it again.If it work, let's enable each plugin to check what's plugin caused this issue. Maybe you have a plugin doesn't compatible with Wordpress 5.0Best ...
Sharon Hu Bach
shortcode for most popular post widget on pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 2:31pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, there is no way to do that because the theme doesn't support shortcode like that.Best Regards,PenciDesign
yoko0703
h2 tag appeared titles on a toppageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 9:49am
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.You can do that by use this custom css code:
.post-entry h2 { padding: 0.5em;color: #494949;border-left: solid 5px #B4E7DB;}
Best Regards,PenciDesign
ilknurkavlak
Penci plugin and slider problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 19, 2018 at 2:37am
2
Most recent comment from PenciDesign:Hi,This theme just supports for display Penci Slider at the top of page.Let's edit the page > scroll down and you can see option to select to display featured slider > select "Penci Slider" here.Bes ...
kafetters
Logo/HeaderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 5:40pm
3
Most recent comment from kafetters:Thank you so much! I really appreciate it!
Shanna Jardim
Blog to Standard websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 2:17pm
6
Most recent comment from PenciDesign:Hi,We're selling our theme on Envato and as I know, Envato doesn't provide refund for this case.You can check Envato refund policy hereBest Regards,PenciDesign
jbforlag
Mega menu and phone appearanceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 9:49am
5
Most recent comment from jbforlag:That seemed to be the problem, yes. Thank you for your help :D
wsf27
Update installation failureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 9:45am
2
Most recent comment from PenciDesign:Hi, That's issues with your hosting - you can check this guide to know how to fix it:https://hostpapasupport.com/fix-upload-failed-write-file-disk-error-wordpress/But, I recommend you should contact ...
Lowenna
Newsletter bannerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 3:27am
3
Most recent comment from Lowenna:Not a problem, thank you for your response!
Ronald
Breadcrumbs and single post style 6Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 3:19am
2
Most recent comment from PenciDesign:Hi,Yeah, currently it doesn't support on single post style 6 when you don't "Move Categories, Post Title, Post Meta To Bellow Featured Image". We will consider to add more this feature in the future u ...
Rebecca Du
Pinterest buttonClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 18, 2018 at 2:52am
2
Most recent comment from PenciDesign:Hi,Can you show me a screenshot about where do you mean?If you mean the pinterest button appears on the layout - sorry because the theme doesn't support to display it on the layouts.. It just display ...
JLovett
'Boxed Posts Style 1' doesn't Centre on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2018 at 11:33pm
3
Most recent comment from JLovett:That fixed it, thanks very much