Public Tickets
agentsquid
Wrong ExcerptClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2019 at 1:39pm
3
Most recent comment from PenciDesign:Hi,Have you tried deactivate all plugins and try it again?If it work, let's enable each plugin to check what's plugin caused this issue.We do using the same code for excerpt on featured categories & l ...
suzyv
demo importerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2019 at 1:36pm
2
Most recent comment from PenciDesign:Hi,Have you install it via Appearance > Install Plugins?Also, please check the guide for how to import a demo here first. Maybe you need to use WAY 2 to import a demo.Best Regards,PenciDesign
alidope
website bugsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 14, 2019 at 12:17am
7
Most recent comment from alidope:THANKS!!
Julian Lok
Pennews Custom size for text logoClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2019 at 6:07am
5
Most recent comment from Julian Lok:Got it with thanks
tlclever
Page Editor Not WorkingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 13, 2019 at 5:53am
2
Most recent comment from PenciDesign:Hi,Please try deactivate all plugins and check it again.After it work, let's enable each plugin to check what's plugin caused this issue.Best Regards,PenciDesign
Julian Lok
Pennews Vertical Mobile NavClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2019 at 4:07pm
3
Most recent comment from Julian Lok:Noted with thanks
alkisti19
Layout elementsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 12, 2019 at 2:56pm
4
Most recent comment from PenciDesign:Hi,As I can see it come from your posts title. So, you can't move it. I think the best solution here is select another font for your heading titles via Customize > General Options > Font for Heading T ...
RANTAKA
best image size for the posts?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2019 at 5:04pm
3
Most recent comment from RANTAKA:Yes, you were right, Thank you! I changed it and loading time is now 3,4 second and earlier it was ten second or something. I did not know that browser loaded megamenu images every time... good to ...
NANE2019
Gallery issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2019 at 4:30pm
4
Most recent comment from PenciDesign:Hi,1/ To do that, please try go to Customize > Single Post Options > and check to "Disable Auto Play for Single Slider Gallery & Posts Format Gallery" and "Disable Lazy Load Images on Single Posts"2/ ...
mintakeller
check box GDRP form commentsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2019 at 4:27pm
2
Most recent comment from PenciDesign:Hi,Seem you've logged in - so, you can't see it.Let's logged out your admin account and check it again.Best Regards,PenciDesign
sgk1
can't scroll down on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2019 at 3:22am
2
Most recent comment from PenciDesign:Hi,This issue caused by you don't have any posts. Let's create one and the issues will gone.Best Regards,PenciDesign
connor1200
Top BarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2019 at 3:19am
2
Most recent comment from PenciDesign:Hi,I didn't see Topbar & Topbar Menu appears on your site. Please enable it to I can take it a look.Best Regards,PenciDesign
Stinna
DesignClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 11, 2019 at 3:18am
6
Most recent comment from PenciDesign:Hi,If so, you can use this plugin to add your favicon as you want.Best Regards,PenciDesign
thatgirloutdoors
Website problemsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2019 at 4:52pm
3
Most recent comment from thatgirloutdoors:thank you so much! It works now
megm
three column layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 10, 2019 at 4:51pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for this feature..Best Regards,PenciDesign