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Public Tickets

plantnomads WhitespaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:01pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .featured-area{ margin-top: -60px;  }Best Regards,PenciDesign Gwen Barlow importing demo dataClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 1:53pm   2 Most recent comment from Gwen Barlow:Hello, I have just tried the import again using Firefox browser instead of Edge and it worked! So I hope this will be helpful for anyone else who has a problem importing with Edge. Many thanks for a g ... chaipark MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 11:56am   2 Most recent comment from PenciDesign:Hi,Thank you for purchased our theme.Please go to Appearance > Menus > create a new menu for your site > add menu items to your menu > scroll down and check to "Primary Menu" at the bottom.And this is ... aosuchukwu Slideshow in individual postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:22am   2 Most recent comment from PenciDesign:Hi,We've said about this in the documentation for Soledad theme hereAnd you can use gallery with style:  Single Slider to do that.Best Regards,PenciDesign elvinandjamie Picture on Soledad DarkClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:21am   2 Most recent comment from PenciDesign:Hi,Please make sure:1/ You don't enable lazyload images from Jetpack plugin - If you did, let's deactivate that feature.2/ You don't use any plugin for lazyload images - If you're using any, let's dea ... Elizabeth Lapite impotingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:06am   2 Most recent comment from PenciDesign:Hi, Please do following steps here to switch to another demo style if you want: 1) Install & active plugin Customizer Reset & plugin Customizer Export/Import 2) Go to Appearance > Customize > cl ... WAX33 Hide categories on home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 11, 2018 at 3:05am   2 Most recent comment from PenciDesign:Hi,1/ To remove categories on the homepage only, please add more this code to Customize > Custom CSS: body.home span.cat{ display: none !important; }2/ To remove category on the mixed posts style la ... kimalstede Disable the sign-up formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 5:49pm   3 Most recent comment from kimalstede:Ah, great! Thanks so much! It has worked :-)  WAX33 Header with no white spaceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 2:41pm   4 Most recent comment from PenciDesign:Hi,You can add more this code to Customize > Custom CSS to remove it: .featured-area{ margin-bottom: 30px;  }Change number 30 to value you want.Best Regards,PenciDesign Or Amir fonts not working on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 9:30am   9 Most recent comment from Or Amir:HiIt seems like I was having a cache problem and that's why just one page was showing it wrong, but now everything works.Thanks for the help! ChristinaM1 infinite scrollClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 8:00am   6 Most recent comment from PenciDesign:Hi @ianchin,Infinite scroll appears for all desktop & mobile.If you have issues with this, please create a new ticket and our support team will check it help you.Best Regards,PenciDesign Natiar401 full width imagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:58am   2 Most recent comment from PenciDesign:Hi,You can use WPBakery to make a fullwidth row and use background image for that row to create a full width images.Check more on this video tutorial and this video tutorialBest Regards,PenciDesign  edgardhomem Post Social Share WhatsappClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 10, 2018 at 7:51am   4 Most recent comment from PenciDesign:Hi,Latest version of this theme is 5.2 - you can see latest version on our update change log listed on the documentation for Soledad herehttp://soledad.pencidesign.com/soledad-document/Best Regards,Pe ... ianusher Load errors when checking mobile friendlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27pm   2 Most recent comment from PenciDesign:Hi,Seem you did import the demo data and it keep saving on your customizer.Please go to Customize > General Options > on "Background Image for Body Boxed" > select any image in your media library > af ... pacasimiro Sign up form in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:29am   4 Most recent comment from PenciDesign:Hi,That's very strange. Can you send me your admin url and admin account ( username and password  )? I will take it a look help you.Best Regards,PenciDesign