Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Venturinelli Pencil sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2018 at 3:50pm   3 Most recent comment from Venturinelli:It worked :) Thanks! Gabriele LANGUAGE THEMEClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2018 at 3:31pm   4 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support for translate that sections on customizer.We will consider to add more this in the future updates.Best Regards,PenciDesign J.Renee VIRTUAL PRODUCTClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2018 at 3:18pm   2 Most recent comment from PenciDesign:Hi,Please try:1/ Deactivate all plugins - except Woocommerce ( if you're using  ) & plugins come from the theme and try it again. If it work, let's enable each plugin to check what's plugin caused th ... Bhupen PlaginsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2018 at 3:07pm   4 Most recent comment from PenciDesign:Hi,All plugins come from Appearance > Install Plugins  is free with your purchased.You can use WPBakery & Slider Revolution without activate purchased key.When we updated the theme - you can re-downl ... Daniel Beesmer Specifying category per pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2018 at 3:37am   2 Most recent comment from PenciDesign:Hi,You should use category pages for display your category - NOT use Pages.Check this image to know where to add category pages to your menus.Best Regards,PenciDesign DirDec Custom sidebar on categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 16, 2018 at 3:36am   5 Most recent comment from PenciDesign:Hi @Mia C Orantes,This feature has been added. Please make sure you've updated the theme to latest version and go to Posts > Categories > edit a category > scroll down and you will see that.In next ti ... GewoonNicole Lay-outClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2018 at 12:41pm   2 Most recent comment from PenciDesign:Hi,You can select layout for display on category page via Customize > General Options > Category, Tags, Search, Archive Layout.Also, to create a continue reading button on Standard Post or Classic Pos ... Nikos Taskos Multiple Image Creation on Upload & PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2018 at 11:48am   2 Most recent comment from PenciDesign:Hi,1/ Yeah, category page doesn't support that. If you want to do that, you should create a custom page and include images linking separately to each child category.2/ Yeah, we need to crop images to ... rzrbrn Ad displays / Getting AMP to workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2018 at 11:21am   2 Most recent comment from PenciDesign:Hi,1/ Yeah, that's one example on the documentation. Some google adsense auto ads will doesn't exists [data-ads-slot]. But, that's easy to modify that code for AMP. With your ads, you just need change ... multichain How to Full text in slider?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2018 at 11:14am   2 Most recent comment from PenciDesign:Hi,1/ We will add more option for custom text length for slider. Please wait in the next update and you can change it to full.2/ After upload your custom fonts. You need go to to Customize > General O ... CalculatedTraveller Mega menu shows submenus on side tabs but also under thumbnailsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2018 at 2:19pm   3 Most recent comment from CalculatedTraveller:Thank you = that's perfect now! J.Renee Child MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2018 at 9:59am   2 Most recent comment from J.Renee:found it! Nikos Taskos Page appearance layout same as Homepage layoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2018 at 3:11am   4 Most recent comment from PenciDesign:Hi,Seem you didn't know how to setup category page.PLEASE DON'T USE PAGES for your menu - LET'S USE CATEGORY PAGE for your menu.Check this image.Best Regards,PenciDesign Anders Gyllenhaal Trouble with installation of Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2018 at 3:06am   3 Most recent comment from PenciDesign:Hi,Glad when you solved that issues.About gallery issues, we've said about this in the documentation for Soledad theme here:Note: If you want to use gallery feature from Jetpack or anything else - you ... Vy Tran [Request/Suggestion] Featured PostClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2018 at 2:06pm   2 Most recent comment from PenciDesign:Hi,Thank you for your suggest. We will consider to add more this feature in the future updates.Best Regards,PenciDesign