Public Tickets
mhaus93
Delete Demo ImporterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 11:15am
2
Most recent comment from PenciDesign:Yeah, of course you can. You can do that via Dashboard > Plugins > All Plugins > deactivate & delete plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign
jkraizel
MEGA MENU PHOTOS NOT OKClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 11:14am
4
Most recent comment from PenciDesign:Hi,1/ Your config still wrong. Please DO FOLLOWING our video tutorial on a Fresh menu item to make it correct.Let's go to Appearance > Menus > remove your current menu item 'Destinos' and all child me ...
Auriel Gallimore
Problem with updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 3:42am
4
Most recent comment from PenciDesign:Hi,1/ You can go to Appearance > Menus > and make sure you selected "Primary Menu" for your main menu.2/ For widgets, please go to Appearance > Widgets > scroll down on the bottom, where it say "Ina ...
Natiar401
loading timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 3:38am
2
Most recent comment from PenciDesign:Hi,There is no need to optimize on that. It doesn't affect anything to your site.1/ For google fonts, that's requirements for code from Envato and we can't modify it.2/ For js, there is no need to com ...
colorsnack
Update theme via FTPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 3:31am
10
Most recent comment from PenciDesign:Hi,You're not use our AMP plugin, It come from another AMP plugin, let's ask author of that plugin for this issue.Best Regards,PenciDesign
jkraizel
regenerate thumbnailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 8:53pm
2
Most recent comment from jkraizel:it was jetsmart's lazy load. thanks anyway!
jkraizel
Insert a new item in the home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 9:11pm
2
Most recent comment from jkraizel:got it using the "home page" mode! OMG you theme is no simple and nice!! (L)
jkraizel
Header firts lineClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 8:26pm
3
Most recent comment from jkraizel:GOT IT! THANKS ANYWAY!
cristinne
Comment section is missing on postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 8:17am
2
Most recent comment from PenciDesign:Hi,Please make sure:1/ You didn't check option via Customize > Single Posts Options > Hide Post Comments2/ Click to Quick Edit Posts:And make sure you allow comment Best Regards,PenciDesign
nutnattapol
Homepage layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 7:18am
2
Most recent comment from PenciDesign:Hi,Please go to Dashboard > Settings > Reading > and make sure your config look like this imageWe've said about that issue on the documentation for Soledad here.Best Regards,PenciDesign
lyndalorraine
Portfolio & Blog postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 4:36am
9
Most recent comment from lyndalorraine:Amazing, thanks so much!
John
You May Also Like SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 3:51am
3
Most recent comment from John:Thank you. It worked. I cannot believe it was that simple. I would have never been able to figure that out! Thank you again.
Johanna Oja
Penci Recipe after imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2018 at 2:36pm
3
Most recent comment from Johanna Oja:That worked. Thank you! :)
Shlomi Asaf
What is the database's table name for recipe plugin?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 2, 2018 at 1:55pm
10
Most recent comment from PenciDesign:Hi,When a user make a rating, the total rating will updated in database. And cookie will detect that user and disable rating from that user for the posts that user reviewed.Best Regards,PenciDesign
JordanAnna
AMP errorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 1, 2018 at 3:58pm
4
Most recent comment from PenciDesign:Hi,As I see, you have at least a plugin cache caused the issue. Maybe you have more plugins caused that issues. You need to check it for yourself because this issues doesn't come from the theme.Best R ...