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Public Tickets

ianusher Load errors when checking mobile friendlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27pm   2 Most recent comment from PenciDesign:Hi,Seem you did import the demo data and it keep saving on your customizer.Please go to Customize > General Options > on "Background Image for Body Boxed" > select any image in your media library > af ... pacasimiro Sign up form in footerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:29am   4 Most recent comment from PenciDesign:Hi,That's very strange. Can you send me your admin url and admin account ( username and password  )? I will take it a look help you.Best Regards,PenciDesign Natiar401 Wpbakery builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 9, 2018 at 2:27am   4 Most recent comment from PenciDesign:Hi,Unfortunately, but if you want to access to the pre-made templates from WPBakery, you need to buy a license from WPBakery to do that.Because as we said in the documentation, we don't provide any li ... liderkuota Page builderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:39pm   2 Most recent comment from PenciDesign:Hi,This theme supports WPBakery Page Builder ( Visual Composer ) - You can check the guide here to know how to get it.Best Regards,PenciDesign undyingfire Soledad Food Demo Menu ConfigClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:17pm   3 Most recent comment from undyingfire:Haha I should have RTFM more carefully! Thanks for the quick reply, I see now what I need to do. kwokhermes Featured slide title: text overloadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 8:02am   3 Most recent comment from kwokhermes:Thanks for your reply! Followed your instructions and made it :) Vinchive Sidebar, Featured SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 7:12am   4 Most recent comment from PenciDesign:Hi, Yeah, let's do following I said on point 3/ to do that. The image will get from your featured image.  Best Regards, PenciDesign marwan i need to remove image in my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 4:09am   2 Most recent comment from PenciDesign:Hi,Please go to Appearance > Widgets > on "Main Sidebar" > remove "Text" widget has this banner.Best Regards,PenciDesign jmjoosse Mega menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 8, 2018 at 2:52am   2 Most recent comment from PenciDesign:Hi,Currently, this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign Vinchive hide featured image from top of the postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 7:30pm   9 Most recent comment from Vinchive:I found the problem, I put an image by a link and got an error in the image from the link and found the link in the post and deleted itThank you so much  Mannenmedia Missing Favicon?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 4:46pm   7 Most recent comment from PenciDesign:Hi,Explain simple is: just need to wait, after some time, the favicon will auto displayedBest Regards,PenciDesign paolo manage the post summaryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 11:16am   2 Most recent comment from PenciDesign:Hi,You can check this video tutorial to know how to do that.Best Regards,PenciDesign webseolive Meta TagsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 11:14am   2 Most recent comment from PenciDesign:Hi, No - This tag is not render by our theme. Seem it renders by Yoast SEO or another plugin.If you're using Yoast SEO, you can go to Dashboard > SEO > Social > click to "Facebook" tab > and disable ... Plamic Comment check boxClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 11:09am   2 Most recent comment from PenciDesign:Hi,We know about this and we will add more this check box in the next update version of Soledad.We're working on the new update and it will release soon in this month.Best Regards,PenciDesign garthmcr Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated June 7, 2018 at 10:16am   6 Most recent comment from PenciDesign:Hi,To do that, please go to Customize > General Options > and check to "Hide Breadcrumbs"Best Regards,PenciDesign