Public Tickets
shiva krishna
I did'nt get any playing videos in my websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2018 at 7:23am
8
Most recent comment from PenciDesign:Hi,
Please use the correct URL format for your post video format:
Example:
https://www.youtube.com/watch?v=bwsN8IUp38c
And make sure the videos doesn't block for embed.
Best Regards,
PenciDe ...
emmazilke
Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2018 at 5:13am
3
Most recent comment from emmazilke:Okay, thank you.
NisiWanders
Creating A Landing PageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2018 at 4:07am
4
Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to hide Header & Footer for this landing page:
body.page-id-13768 #widget-area, body.page-id-13768 #footer-section, body.page-id-13768 .clear-f ...
Venturinelli
GDPRClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2018 at 3:06am
2
Most recent comment from PenciDesign:Hi,Yeah, we're on the way to release a new update & this update will compatible with GDPR policy.Best Regards,PenciDesign
panjivineeth
Google Adsense not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2018 at 5:50pm
7
Most recent comment from panjivineeth:thank you for resolving the issue.
Danny
google adsense in header 3Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2018 at 2:41pm
6
Most recent comment from Danny:i ve got it now, thanks for clarification here.Rgds
Diveworld001
Change fonts social on single postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2018 at 2:04pm
2
Most recent comment from PenciDesign:Hi,Please back again to fontawesome 4.7 - because latest version of FontAwesome has changed all the classes. It will make all classes in the theme doesn't work. That's why we don't update FontAwesome ...
craypen peng
video-embedsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2018 at 2:44am
9
Most recent comment from PenciDesign:Hi,That's funny reasonhahaThank you for sharing it for me.Best Regards,PenciDesign
raheli
rtlClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2018 at 2:42pm
4
Most recent comment from PenciDesign:Glad when your issues solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor
Thank you so much in advance and ...
Victoria
Background Photo CaptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2018 at 7:46am
4
Most recent comment from PenciDesign:Hi,You can enable it via Customize > Single Options > Enable Caption on Featured ImageBest Regards,PenciDesign
Sean Taylor
Making images on home page all the same sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2018 at 6:38am
8
Most recent comment from PenciDesign:Glad when your issues solved.
If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor
Thank you so much in advance an ...
holisticflourish
instagram pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 3:36pm
2
Most recent comment from PenciDesign:Hi,
Please check this guide to know how to solved this issue:
https://pencidesign.ticksy.com/ticket/1502898/
If it doesn't work, let's send me your admin url and admin account. I will take it a loo ...
arhitecturalia
search on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 12:33pm
1
Most recent comment from arhitecturalia:SOLVED IT!!!- close the ticket.THANKS
Hi again.
Have an issue with search container on mobile in vertical position.When I hit the magnifying glass my screen resizes a bit (lika 110%) and I don't see ...
Mannenmedia
Latest Posts, Can i edit that?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 12:07pm
2
Most recent comment from PenciDesign:Hi,Please check option for it via Customize > Homepage OptionsBest Regards,PenciDesign
craypen peng
Load more on home pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2018 at 8:34am
18
Most recent comment from craypen peng: i changed to wp rocket yesterday. I cleared the cache of WP rocket,and it works again. think you for you generous help