Public Tickets
Mannenmedia
Disqus?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 6, 2018 at 2:17am
8
Most recent comment from PenciDesign:Hi @pedroapfilho,Please create a new ticket and our support team will check it help you.Please don't put your question inside ticket of other people because they will get notice email.Best Regards,Pen ...
einepriselecker
Cookie consent bannerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2018 at 4:36pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign
Fraula
Table of contents in main sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2018 at 4:32pm
2
Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. To do that now, I think you should use a plugin to do that.Let's try with this plugin:https://wordpress.org/plugins/table-of-conten ...
mhaus93
Website DescriptionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2018 at 4:21pm
4
Most recent comment from PenciDesign:Hi,Please wait sometime to google can update itBest Regards,PenciDesign
mhaus93
AMP Version does not showClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2018 at 2:37pm
5
Most recent comment from mhaus93:Alright, okey. Thank you.
jkraizel
Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 5, 2018 at 3:54am
2
Most recent comment from PenciDesign:Hi,Have you filter your featured slider by a category or tags? Do you sure your filter is enough 8 posts to display?Best Regards,PenciDesign
adamjb27
Yoast SEOClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 4:14pm
3
Most recent comment from adamjb27:That did not work. I found a different solution
Nikos Taskos
Features appearing on backgroundClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 8:09pm
2
Most recent comment from Nikos Taskos:It seems like that by completely removing WP and then reisntalling it solved the issue.
Problem solved ;)
Avinash
AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 11:17am
2
Most recent comment from PenciDesign:Hi,Please check guide for it hereHere is the way AMP work:When someone search a keyword on google, if your site appears in the search results and users click on this - it will load AMP pages. AMP deve ...
mhaus93
Delete Demo ImporterClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 11:15am
2
Most recent comment from PenciDesign:Yeah, of course you can. You can do that via Dashboard > Plugins > All Plugins > deactivate & delete plugin "Penci Soledad Demo Importer"Best Regards,PenciDesign
jkraizel
MEGA MENU PHOTOS NOT OKClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 11:14am
4
Most recent comment from PenciDesign:Hi,1/ Your config still wrong. Please DO FOLLOWING our video tutorial on a Fresh menu item to make it correct.Let's go to Appearance > Menus > remove your current menu item 'Destinos' and all child me ...
Auriel Gallimore
Problem with updateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 3:42am
4
Most recent comment from PenciDesign:Hi,1/ You can go to Appearance > Menus > and make sure you selected "Primary Menu" for your main menu.2/ For widgets, please go to Appearance > Widgets > scroll down on the bottom, where it say "Ina ...
Natiar401
loading timeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 3:38am
2
Most recent comment from PenciDesign:Hi,There is no need to optimize on that. It doesn't affect anything to your site.1/ For google fonts, that's requirements for code from Envato and we can't modify it.2/ For js, there is no need to com ...
colorsnack
Update theme via FTPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 4, 2018 at 3:31am
10
Most recent comment from PenciDesign:Hi,You're not use our AMP plugin, It come from another AMP plugin, let's ask author of that plugin for this issue.Best Regards,PenciDesign
jkraizel
regenerate thumbnailsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 3, 2018 at 8:53pm
2
Most recent comment from jkraizel:it was jetsmart's lazy load. thanks anyway!