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Public Tickets

dansaia Unable to edit pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2018 at 2:43am   2 Most recent comment from PenciDesign:Hi, We've said about this issue in the documentation for Soledad theme here - please check it. ( please go to Dashboard > Settings > Reading and make sure your settings look like this image) Al ... Max To change feature image altClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2018 at 2:34am   14 Most recent comment from PenciDesign:Hi,This theme already supports for all the requirements you said - include Adrotate plugin.1/ If you want to change the banner images like you want. You can use option via Customize > Logo and Header ... sternal changing theme to RTLClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2018 at 2:29am   2 Most recent comment from PenciDesign:Hi,You can change it by go to admin page > Settings > General > on "Site Language" > change it to your RTL language.Best Regards,PenciDesign Alison Croggon UpgradingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 25, 2018 at 12:04am   2 Most recent comment from Alison Croggon:Cancel that. Fourth time lucky. :) Denis Sandmann Problem with comment form (GDPR)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 24, 2018 at 12:04pm   14 Most recent comment from PenciDesign:Glad when your issues solved.If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads/ It will be our honor Thank you so much in advance and have ... badboy79 featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 24, 2018 at 3:13am   2 Most recent comment from PenciDesign:Hi,To do that, please add more this code to Customize > Custom CSS: @media only screen and (max-width: 769px){ .featured-area{ display: none; } } Best Regards,PenciDesign badboy79 update themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 24, 2018 at 3:11am   2 Most recent comment from PenciDesign:Hi,From version 5.2+    -  This theme has auto-updates.But, you need to update to version 5.2 to get this feature.And as we said on the guide here - delete the theme and re-upload it doesn't affect ... Heisenberg_hb Disable HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 23, 2018 at 3:29am   4 Most recent comment from PenciDesign:Hi,This area caused by your custom css. I see you have this code: header .inner-header .container { width: 1903px; }Please change it to: @media screen and (min-width: 1170px){ header .inner-header ... davrosc Featured Boxes on PagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 23, 2018 at 3:25am   2 Most recent comment from PenciDesign:Hi,Unfortunately, currently this theme doesn't support this feature. But, we will add more "Homepage Featured Boxes" element for visual composer in the next update of this theme. Please wait for thisB ... DirDec Double dates in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 23, 2018 at 3:22am   6 Most recent comment from PenciDesign:Hi @rsalassuarez,Please create a new private ticket and provide your admin url and admin account. Our support team will check it help you.Best Regards,PenciDesign kieutruongphoto Facebook FeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2018 at 2:44pm   3 Most recent comment from kieutruongphoto:Thank you. Done  Mudassar Replace comments box with facebook commentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2018 at 2:27am   2 Most recent comment from PenciDesign:Hi,If you already enable Facebook comment on your posts - you can remove Wordpress comment via Customize > Single Post Options > Hide Post Comments.Best Regards,PenciDesign Sankalan Custom Code in BodyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2018 at 2:24am   4 Most recent comment from PenciDesign:Hi,Please check this imageBest Regards,PenciDesign iamkenyarae Page optionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 22, 2018 at 2:23am   8 Most recent comment from PenciDesign:Hi,This social media came from plugin Social Warfare then you're using.You can hide it on landing page - by add more this code to Customize > Custom CSS: body.page-id-4444 .swp_social_panel{ displa ... HarisPap11 Jetpack CDN thumbnailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 21, 2018 at 4:51pm   2 Most recent comment from PenciDesign:Hi,Please deactivate Lazyload Featured from Jetpack - because this theme supports lazyload images from itself.Best Regards,PenciDesign