Public Tickets
lauraloopstra
email / contact pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2018 at 2:29am
2
Most recent comment from PenciDesign:Hi,With this issue, please contact with your hosting provider and ask them about that. It's issues from your hosting - doesn't related with our theme.Best Regards,PenciDesign
William Young
Bulleted text is smallerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 20, 2018 at 2:27am
4
Most recent comment from PenciDesign:Hi,Maybe it came from a plugin from you. Let's deactivate each plugin to check what's plugin render this custom CSS.Best Regards,PenciDesign
cyberpisha
SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 11:46pm
5
Most recent comment from cyberpisha:thank you very much!
Mannenmedia
The heart is a bit girly, can we get a thumb?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 1:33pm
4
Most recent comment from PenciDesign:Glad when your issues solved.
If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads It will be our honor
Thank you so much and have a great ...
Kris Cook
HomepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 10:08am
6
Most recent comment from PenciDesign:Hi,I fixed it help you. This issue caused by your config, you did checked here - I just removed it and it working fine now.Best Regards,PenciDesign
alemao2k6
Password ProtectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 9:58am
2
Most recent comment from PenciDesign:Hi,Please check this guide to know how to do thatBest Regards,PenciDesign
NisiWanders
MenusClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 9:56am
5
Most recent comment from PenciDesign:Hi,This issue caused by you did enable Lazyload feature from Jetpack plugin. Please go to Jetpack plugin settings and disable this feature. This theme already has this feature - you don't need to use ...
VerenaOtt
Soledad Travel - How to install?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 9:54am
2
Most recent comment from PenciDesign:Hi,Thank you for purchased Soledad theme.To import an demo, please check the guide in the documentation for Soledad theme here.Best Regards,PenciDesign
Mannenmedia
Video intro looks distorted on mobile/tabletClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 9:53am
2
Most recent comment from PenciDesign:Hi,The browsers doesn't supports for video background - we've said about that in the description of video background options. So, on the tablet & mobile, you need to use an image and replace with the ...
Mannenmedia
How to edit the social media buttons on the frontpageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 9:51am
4
Most recent comment from PenciDesign:Hi,Sorry for now this theme doesn't support this feature. We will consider to add more this feature in the future updates.Best Regards,PenciDesign
Cherisheachday
A few questions to simple Blog designClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 19, 2018 at 9:30am
10
Most recent comment from PenciDesign:Hi,Here is how it look - Do you have the same? If it's different, you can show me a screenshot for it?Best Regards,PenciDesign
Mannenmedia
How to change the background of the footer?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 18, 2018 at 6:49pm
3
Most recent comment from Mannenmedia:Brilliant!
Mannenmedia
How to get a sidebar that scrolls down to the bottomClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 18, 2018 at 6:44pm
3
Most recent comment from Mannenmedia:Thanks again, easy peasy, it works!
Neleditesapersonne
Footer ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 18, 2018 at 4:17pm
3
Most recent comment from Neleditesapersonne:Perfect ! Many Thanks :-)
Anneleen_Sidehustle
Comments - adjusting textClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 18, 2018 at 3:57pm
2
Most recent comment from PenciDesign:Hi,I see you can did it. The options for this are available via Customize > Quick Text TranslationBest Regards,PenciDesign