Public Tickets
ze_food
Featured post image on mobile not shownClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 30, 2018 at 9:19am
2
Most recent comment from PenciDesign:Hi,Please try go to Customize > General Options > and un-check on "Enable Retina" to fixed it.This theme already supports for retina from itself - so that option doesn't need anymore.Best Regards,Penc ...
kllmediaco
Trying to set up social media buttonsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 30, 2018 at 2:02am
4
Most recent comment from PenciDesign:Hi,I need to view your site to see what's the issues. Because your links is correct.If it's still under construction, you can send me your admin url and admin account ( username and password ) - in ...
katou
Gallery and menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 30, 2018 at 2:00am
2
Most recent comment from PenciDesign:Hi,1/ We've said about that in the documentation for Soledad theme here2/ Example for menu item "Côte D’azur"To fixed it, please go to Appearance > Menus > on menu item "Côte D’azur" > remove al ...
Cornelia Koranda
Logo SizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 30, 2018 at 1:44am
4
Most recent comment from PenciDesign:Hi,The logo need to inside the navigation. You can't make it drop outside main navigation.Best Regards,PenciDesign
Maria Ines
Post text, justify to leftClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 7:17pm
3
Most recent comment from Maria Ines:Done it, thanks! Works perfect =)
Venturinelli
BreadcrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 7:14pm
4
Most recent comment from Venturinelli:Hi, Thanks for your replies! I'll take a look into it.Regards,Bruna
Sabrina Costa
No uploading logo and imagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 5:13pm
5
Most recent comment from Sabrina Costa:Thank you!
JoanneO
Picture doesn't show in menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:18pm
2
Most recent comment from PenciDesign:Hi,Have you set a featured image for your posts? Check this image.Best Regards,PenciDesign
tolliana
Logo file type - media libraryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:04pm
2
Most recent comment from PenciDesign:Hi,You should use .png or .jpgBest Regards,PenciDesign
orsifra
To decrease line spacing in post previewClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:03pm
2
Most recent comment from PenciDesign:Hi,Please go to Pages > All Pages > and edit your front-page > and select page template for it is "Page VC Builder No Sidebar"Best Regards,PenciDesign
chembiopro92
enable breadcrumbsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 7:26am
2
Most recent comment from PenciDesign:Hi,Please go to Customize > General Options > make sure you don't check to "Disable Breadcrumbs"Best Regards,PenciDesign
WitnessPerformance
A small design glitchClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 4:44am
7
Most recent comment from WitnessPerformance:Problem solved! Thank you so much for your stellar service!
VargisKhan
Mega MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 29, 2018 at 1:52am
4
Most recent comment from PenciDesign:Hi,I see that menu is category mega menu now - not column mega menu.Best Regards,PenciDesign
VargisKhan
Sub CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 11:24pm
2
Most recent comment from VargisKhan:You can ignore this question and close the ticket please. I worked a way around this by creating a navigation menu instead; rather than displaying the categories.
VargisKhan
Layout of the theme and websiteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated January 28, 2018 at 9:26am
5
Most recent comment from PenciDesign:Hi,When you update this theme, all the options in Customize doesn't lose - include the Customize > Custom CSS.Best Regards,PenciDesign