Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

Angela Ferreira de Sobral error message in my website (maybe Soledad is not compatible with Polylang)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 7, 2018 at 3:50am   2 Most recent comment from PenciDesign:Hi,Seem it's issues from Polylang itself.I see a topic from Polylang about that hereI think you can try give it a try to fixed it for now and wait author of this plugin fixed it in the next update.Bes ... kluver42 Masonry Grid issuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:06pm   5 Most recent comment from kluver42:Thank you so much! I feel like such a dummy -- those were obvious fixes hahaI really appreciate your help! Carlos Eduardo Category LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 3:50pm   2 Most recent comment from PenciDesign:Hi,You can remove category words by go to Customize > General Options > and check to "Remove "Category" words on category page"Best Regards,PenciDesign Carlos Eduardo Home Featured BoxesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 3:49pm   4 Most recent comment from PenciDesign:Hi,To do that, please do following steps:1/ Install Plugin Yoast SEO - after installed this plugin, go to SEO > Dashboard > click to "Features" tab > and make sure you enable "Advanced settings pages ... amandajane11 WP Bakery grid - alignment cssClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 3:39pm   8 Most recent comment from PenciDesign:Hi,If so, please check again the way you're using to remove the border. Maybe your CSS is wrong. That's make it doesn't work.This element come from Visual Composer itself. It doesn't come with our the ... Zisis Formating Home PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 1:39pm   2 Most recent comment from Zisis:Never mind. I used VC and I was able to replicate the Tech News format. Goblina63 impagination largeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 8:41am   4 Most recent comment from PenciDesign:Hi,If you want to do that for all pages, please replace the code I sent to this code: .container{ max-width: 900px; }Best Regards,PenciDesign Charnette_Schnabel Gallery pictures are blurred and caption does not what I wantClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 6:54am   10 Most recent comment from Charnette_Schnabel:Hi,now it works! Thank you very much for your help!Regards. Karen Blog post layout changesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:58am   2 Most recent comment from PenciDesign:Hi,1a/ You can try use Boxed Posts Layout to do that.1b/ There is no any wordpress theme supports this featureBest Regards,PenciDesign Karen Image RegenerationClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:56am   2 Most recent comment from PenciDesign:Hi,This issues come from your server. Please contact with your hosting provider and ask them about that.Best Regards,PenciDesign Carlos Eduardo Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 6, 2018 at 4:55am   2 Most recent comment from PenciDesign:Hi,You have a plugin confilct with this theme - make the category mega menu options doesn't appears.Please deactivate all plugins and check it again.After it work, let's enable each plugin to check wh ... Charnette_Schnabel Picture sizes not found - 404Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 3:47pm   5 Most recent comment from Charnette_Schnabel:Thank you. ChristinaM1 Instagram Footer & PortfoiloClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 8:36am   10 Most recent comment from PenciDesign:Hi,I did installed plugin Visual Composer help you.Best Regards,PenciDesign Jasmine Menu & Header IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:59am   2 Most recent comment from PenciDesign:Hi, 1/ Because your configs are wrong. Please go to Appearance > Menus > on menu item "ADVENTURES" > remove all child menu items of this menu item - and set category mega menu to display on menu item ... trustedpartner Adsense Ad codeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 5, 2018 at 4:16am   2 Most recent comment from PenciDesign:Hi,You can copy your google adsense codes and add it via the ads options.Here is all ads spaces in this theme now:- Customize > Homepage Options > Add Google Adsense Code Below Featured Slider - Cus ...