Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

crebella Order post for especific categoryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2018 at 9:16am   2 Most recent comment from PenciDesign:Hi,Unfortunately, for now this theme doesn't support this feature.Best Regards,PenciDesign ansummedia Issue with retina image being displayed on a 1x displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2018 at 9:13am   2 Most recent comment from PenciDesign:Hi, Because some reasons - we don't provide text logo, here is some main reasons: 1/ Responsive: if someone make a text logo: ( Example:  The Travel for Womens) and use font size about ~40px. It wi ... Ardis Choose which categories to display in Categories listClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2018 at 2:21am   6 Most recent comment from PenciDesign:Hi,Ah very sorry, It's "Navigation Menu" - not "Custom Menu". Seem wordpress has changed the name for it in Wordpress 4.9Best Regards,PenciDesign rachelpagen ButtonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 6, 2018 at 2:07am   6 Most recent comment from PenciDesign:Hi,As my check, the featured image on the image you sent me display correct size for it.If you want to increase the quality for this image, please try do following this image.Best Regards,PenciDesign Jack74r Full width object with boxed layout sideClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2018 at 4:19pm   7 Most recent comment from Jack74r:Hi I disabled all the plugins except VC, but now I can no longer click on the image because it was an extension of VC. In fact I'd just like to display the image and when you click on it, it's fluidl ... Esther Social share buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2018 at 2:40pm   2 Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to do that: .post-share .list-posts-share a { font-size: 18px; }Change number 18 to value you want.Best Regards,PenciDesign Esther The pin it button on the bottom of posts does not workClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2018 at 11:25am   2 Most recent comment from PenciDesign:Hi,Seem this issues come from Pinterest itself.I tested all other themes and I see the same issues. Maybe we need to wait Pinterest fixed this issue.Best Regards,PenciDesign AlexandraLMyers Responsive MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2018 at 6:59am   19 Most recent comment from PenciDesign:Hi,I just checked your site and I see you're doing correct.Now, just need to add posts to your categories -> the posts will display on category mega menu.Best Regards,PenciDesign urlaubstier Change Style: "Latest Posts"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2018 at 2:21am   4 Most recent comment from PenciDesign:Hi,You can change layout for latest posts via Customize > General Options > Homepage Layout.Best Regards,PenciDesign alternativelyhealthy HOMEPAGE ARTICLESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 5, 2018 at 2:15am   6 Most recent comment from PenciDesign:Hi,1/ Normal, It doens't affect anything to your site. When you done, just need re-enable it and everything back.2/ It's Descending.Best Regards,PenciDesign rizflip Theme AssistanceClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2018 at 9:41pm   3 Most recent comment from rizflip:Thanks for that - all fixed. Have a great week. jkm_1 Image sizes generated by the Soledad themeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2018 at 2:20pm   3 Most recent comment from jkm_1:Thank you for the clarification. It was very helpful. I'll pick up the issue with the plugin's developer and see how we can work out the final price for image optimisations. Iveta Facebook thumbnailClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2018 at 11:38am   6 Most recent comment from PenciDesign:Hi,As I said in my previous comment.Please wait for facebook can update it - It's the cache of facebook, so you can't see it on desktop. I tried it on my desktop and it working fine.Best Regards,Penci ... maysamvali Using video from gallery in postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2018 at 7:30am   10 Most recent comment from maysamvali:Thanks for your great support. teschmitt More Social Sharing Options?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 4, 2018 at 3:03am   2 Most recent comment from PenciDesign:Hi,Unfortunately, for now this theme doesn't support add more social sharing options.We will consider to add more social sharing in the next update version of Soledad theme.Best Regards,PenciDesign