Public Tickets
Jelena
can't upload media or write a new postClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 27, 2017 at 11:51am
7
Most recent comment from Jelena:Ok, will do. Thanks for checking!Best regards to all of you to!
Kusinera
Update to V5.1 themeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 27, 2017 at 3:17am
2
Most recent comment from PenciDesign:Hi,You just need update parent theme, after you done, active again child theme. Don't update child theme.And you don't need to upload again the demo. All your customize data won't lose when you update ...
verdancyland
Updating Featured SliderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 27, 2017 at 3:14am
2
Most recent comment from PenciDesign:Hi,1/ The featured sliders will auto get your latest posts featured images and display.If you want to control featured images appears on the featured slider, you can use Featured Category on Customize ...
verdancyland
installationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 26, 2017 at 3:22pm
16
Most recent comment from verdancyland:Okay great, thank you very much!
Soullesspix
CategoriesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 26, 2017 at 3:12pm
2
Most recent comment from PenciDesign:Hi,Thank you for loving our theme.The categories will appears in this lists if that categories has posts. All the categories doesn't appears because it doesn't exists any postsBest Regards,PenciDesign
Frank
Plugin ConflictsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 25, 2017 at 2:20am
2
Most recent comment from PenciDesign:Hi,We checked it and no any conflict between our theme with Woocommerce & Yoast SEO. But, has conflict from Woocommerce & Yoast SEO - Woocommerce listed all conflict for now here:https://docs.woocom ...
alicesarro
problem responsive mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 25, 2017 at 2:11am
2
Most recent comment from PenciDesign:Hi,I just checked your site on mobile and I see everything working fine.Check this imageBest Regards,PenciDesign
Shahidul Hossain
Change text to my own languageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 24, 2017 at 8:26am
6
Most recent comment from Shahidul Hossain:Thanks for your best support.
cbatton09
.gifs won't play on postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 24, 2017 at 3:57am
2
Most recent comment from PenciDesign:Hi,You need to select Full Size for your gif images.Check this image.Best Regards,PenciDesign
Fjura
Custom button formClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2017 at 4:56pm
3
Most recent comment from Fjura:greatness, thank you!
Esther
Overlay Post layout colorsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 23, 2017 at 3:21pm
2
Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to change it:
.penci-overlay-over:before{ background-color: #f4e2e0; }Change color code f4e2e0 to any color code you want. You can get a color c ...
Jennifer
Featured Image not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2017 at 2:39am
2
Most recent comment from PenciDesign:Hi,Have you try deactivate all plugins and try it again?If it work, let's enable each plugin to check what's plugin caused this issue.Best Regards,PenciDesign
gejones
Page Title LocationClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2017 at 2:33am
8
Most recent comment from PenciDesign:Hi,Please try add more this code to Customize > Custom CSS to reduce the container width:
@media only screen and (min-width: 1170px){.container{ width: 1000px; }}
Change number 1000 to value you wa ...
Tom326
Demo and initial installClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 22, 2017 at 2:31am
12
Most recent comment from PenciDesign:Hi,You can try add more this code to Customize > Custom CSS to hide the main navigation:
#navigation, #navigation-sticky-wrapper{ display: none; }Best Regards,PenciDesign
sandraleigh
Follow meClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 21, 2017 at 2:33pm
2
Most recent comment from PenciDesign:Hi,You need to fill full the link for your social media.Example for instagram - fill: https://www.instagram.com/sandraskoekken/Best Regards,PenciDesign