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Public Tickets

vizznbs unable download the demo fileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 7:45am   4 Most recent comment from PenciDesign:Hi,I imported help you Art Magazine without any issue. I just installed it after deactivate all plugins doesn't come with the theme ( Duplicate Page And Post, WordPress phpinfo(), WP Maximum Executio ... alicebolte Mega Menu ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 3:22am   4 Most recent comment from PenciDesign:Hi,Ok. Please send me your admin url and admin account ( username and password  ) - in a private reply. I will check it help you.Best Regards,PenciDesign Giuseppe Social Icons MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2018 at 3:16am   2 Most recent comment from PenciDesign:Hi,Sorry, it's font icons and there is no way to replace it to another icon.Best Regards,PenciDesign tykenmathews Instagram slider plugin widget not workingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:17pm   2 Most recent comment from PenciDesign:Hi, Please check this guide to know how to solved this issue: https://pencidesign.ticksy.com/ticket/1502898/ If it doesn't work, let's send me your admin url and admin account. I will take it a loo ... ninamarie8253 Infinate Load and Pinterest WidgetClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:15pm   2 Most recent comment from PenciDesign:Hi,Thank you for loving our theme. 1/ Unfortunately, currently this theme doesn't support this feature. We will add more this feature soon in the future updates. 2/ Because pinterest doesn't provide ... Mannenmedia No featured image when I choose the option of GalleryClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 10:26am   6 Most recent comment from PenciDesign:Hi, Yeah, in this theme, for gallery posts format, it will displayed as a slider on your layout you're using. If you want to make it displayed only featured images, please do following steps: 1/ Re ... Mannenmedia The Top 5 articles, can IClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 9:31am   2 Most recent comment from PenciDesign:Hi,To do that, you need to edit the files in this theme.Please add more this code: $query['tax_query'] = array( array( 'taxonomy' => 'category', ... NeilB4TheKing Hide logo on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 4:41am   3 Most recent comment from NeilB4TheKing:thank you that worked. schyseth Scrolling Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 4:12am   9 Most recent comment from schyseth:Thank you. Hisham Hide Thumbnail in SidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:31am   2 Most recent comment from PenciDesign:Hi,Please add more this code to Customize > Custom CSS to do that: .widget ul.side-newsfeed li .side-item .side-image{ display: none; }Best Regards,PenciDesign lauraloopstra email / contact pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:29am   2 Most recent comment from PenciDesign:Hi,With this issue, please contact with your hosting provider and ask them about that. It's issues from your hosting - doesn't related with our theme.Best Regards,PenciDesign William Young Bulleted text is smallerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2018 at 2:27am   4 Most recent comment from PenciDesign:Hi,Maybe it came from a plugin from you. Let's deactivate each plugin to check what's plugin render this custom CSS.Best Regards,PenciDesign cyberpisha SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 11:46pm   5 Most recent comment from cyberpisha:thank you very much!  Mannenmedia The heart is a bit girly, can we get a thumb?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 1:33pm   4 Most recent comment from PenciDesign:Glad when your issues solved. If you love our theme, don't forget take some time give us a 5star rating on https://themeforest.net/downloads It will be our honor Thank you so much and have a great ... Kris Cook HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2018 at 10:08am   6 Most recent comment from PenciDesign:Hi,I fixed it help you. This issue caused by your config, you did checked here - I just removed it and it working fine now.Best Regards,PenciDesign