Public Tickets
ISOLE-GRECHE
Penci Fancy Heading
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
.penci-fancy-heading-inner {
text-align: justify;
}
Regards,PenciDesign.
ISOLE-GRECHE
Separatore right margin
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 3 days ago
2
Most recent comment from PenciDesign Supporter:Hi,
In this case, you should add padding values instead of margin.
Regards,PenciDesign.
ISOLE-GRECHE
Featured Slider Setting
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 5 days ago
8
Most recent comment from PenciDesign Supporter:Hi,
I just checked your site, and the colors for the featured slider settings are displaying correctly. Here is the screenshot.
Please clear your browser cache and check again.
Regards,PenciDesign.
tahsinakin
frontend editor error
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 1 week ago
2
Most recent comment from PenciDesign Supporter:Hi,
Unfortunately, the current version of PenNews only supports back-end editing, so you won't be able to build layouts using the front-end editor.
Regards,PenciDesign.
ISOLE-GRECHE
WPBakery Page Builder 8.5
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated 2 weeks ago
2
Most recent comment from PenciDesign Supporter:Hi,
Please delete the current version, then re-install it by going to Appearance → Install Plugins.
Regards,PenciDesign.
priyam_logixplus
Pagination is not showing - All Post Page
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 17, 2025 at 1:22am
10
Most recent comment from PenciDesign Supporter:Hi,
As I mentioned in my previous reply, this issue is related to your server configuration and caching system. Sometimes, the back-end displays cached data, which can prevent the pagination from show ...
beckymontpetit
Critical Error Opening Customize
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 9, 2025 at 12:44am
4
Most recent comment from PenciDesign Supporter:Hi,
I've checked your site and found two reasons why it's showing a critical error:
One of the installed plugins has added Customizer settings that require high resources, which WordPress i ...
priyam_logixplus
Low quality images are showing on featured slider
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 31, 2025 at 4:19pm
6
Most recent comment from PenciDesign Supporter:Hi @Begum,
Please create a new ticket with your admin account, and I'll log in to help you configure it.
Regards,PenciDesign.
ISOLE-GRECHE
Category title and text sizeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated January 29, 2025 at 4:01am
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
.penci-archive__content .penci-page-title {
font-size: 32px;
line-height: 1.2;
padding-top: 5 ...
Kaprizo com
Last Update 11 September 2024Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 21, 2024 at 9:21am
3
Most recent comment from Kaprizo com:Ok. Thank you!
rogerio ferreira
pencil blocks are not activeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 17, 2024 at 10:34am
2
Most recent comment from PenciDesign Supporter:Hi,
The problem may be caused by a conflict between one of your installed plugins and the Gutenberg editor mode.
To troubleshoot this, please disable all plugins (except for those that come with the P ...
kmichalaros
Problem with fontsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 7, 2024 at 1:10pm
7
Most recent comment from kmichalaros:It was a setting at the Litespeed plugin... everything is fine now. Thank you and sorry
Adrien
WPBakery updateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 5, 2024 at 10:25am
8
Most recent comment from PenciDesign Supporter:Hi,
As I mentioned before, all premium updates are included in the update package on ThemeForest.
Simply download the latest theme package from ThemeForest and update your site.
Regards ...
marcotalluto1
Penci_Helper_Shortcode Fatal ErrorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 2, 2024 at 5:28pm
4
Most recent comment from PenciDesign Supporter:Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.
Regards,PenciDesign.
rogerio ferreira
escolher a categoria especificaClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 23, 2024 at 1:38am
12
Most recent comment from PenciDesign Supporter:Hi,
You have selected the wrong category, which is why no posts are found, resulting in a blank space.
Please select one or more categories with a green label, remove all the red-labeled categorie ...