Public Tickets
-RID-
Structure HnClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 19, 2023 at 3:41pm
18
Most recent comment from PenciDesign Supporter:Hi,About the heading HTML structure on the single post, please wait for me to debug it on my local site and then update it as soon as I can.Regards,PenciDesign.
-RID-
gtmetrix.comClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 18, 2023 at 10:01am
3
Most recent comment from -RID-:Perfect. Thank you very much.
moritz
WhatsApp Image Thumbnail View, not showingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 17, 2023 at 2:22am
6
Most recent comment from PenciDesign Supporter:Hi,
Regarding WhatsApp, their image requirements and recommendations are different from that of Facebook. Unfortunately, we were unable to find an official guideline for the image requirements for Wha ...
MilkyCZ
Cloudflare issueClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 13, 2023 at 8:45am
4
Most recent comment from PenciDesign Supporter:Hi,Please try to install the Cloudflare plugin for WordPress and follow the document at this link: https://wordpress.org/plugins/cloudflare/Regards,PenciDesign.
-RID-
Generation of imagesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 12, 2023 at 4:27pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, you need to wait for Google to re-index your site again. You can read the document at this link to understand how to config it: https://www.onely.com/blog/how-to-fix-crawled-currentl ...
-RID-
Types of structured dataClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 10, 2023 at 4:58pm
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site on the Google Rich Snippet but haven't found any issues, here is a result link: https://search.google.com/test/rich-results/result?id=md2Uk6tcCTsmZdNevdflzARegards, ...
MilkyCZ
PHP 8.2 compatibilityClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 7, 2023 at 7:22am
4
Most recent comment from PenciDesign Supporter:Hi,In this case, you should keep using the PHP version 7.4Regards,PenciDesign.
Erwan Le Nagard
Error with block_15Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated July 5, 2023 at 4:58pm
4
Most recent comment from PenciDesign Supporter:Hi,I've updated & fixed your site issue.Please check.Regards,PenciDesign.
MilkyCZ
SidebarClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated June 21, 2023 at 12:30pm
6
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of PenNews doesn't support single options for the custom post types.Regards,PenciDesign.
Glodi Lundaya Badibanga
Theme issue ?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 29, 2023 at 2:37am
5
Most recent comment from PenciDesign Supporter:Hi,Yes. We'll include the newest version in the next theme update.Regards,PenciDesign.
geekzilla
WP BakeryClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 26, 2023 at 1:10am
2
Most recent comment from PenciDesign Supporter:Hi,Please download the latest version of the WP Bakery Page Builder in the attachment file below.Regards,PenciDesign.
hall3008
Problem with loading the page - it crashesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 19, 2023 at 3:18am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
vuthanhtruc1806
Instagram not showClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 19, 2023 at 3:07am
4
Most recent comment from PenciDesign Supporter:Hi,I've fixed this issue by removing the current widget and then re-add it again.Please check.Regards,PenciDesign.
dennis duncan
can't locate primary picturesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 15, 2023 at 1:52am
2
Most recent comment from PenciDesign Supporter:Hi,Your site was built with the WPBakery Page Builder, if you want to modify any media/content, please edit it with the WPBakery plugin by following the document below:Regards,PenciDesign.
AlexBepunkt
Responsive Design - Penci Block VideoClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated May 11, 2023 at 5:20pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
@media screen and (min-width: 960px) and (max-width: 1240px) { .penci-vc_sidebar-right .penci-con ...