Public Tickets
Vanessa Micolucci
PROBLEM AMP critical issuesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 19, 2022 at 1:50am
2
Most recent comment from PenciDesign Supporter:Hi,I've replied to this ticket: https://pencidesign.ticksy.com/ticket/3170537Please check.Regards,PenciDesign.
Marioace
Sections doesn't Display after updateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 15, 2022 at 1:25am
4
Most recent comment from PenciDesign Supporter:Hi,Have you also updated the WPBakery Page Builder plugin?Regards,PenciDesign.
nnyorker
How to remove separatorClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 10, 2022 at 1:41am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
.penci-block_36 .penci-post-item, .penci-block_36 .penci-block__title { border:0;}
.penci-bloc ...
nnyorker
Reimport DemoClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 9, 2022 at 2:50pm
2
Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to site dashboard > PenNews > Import Demo Data: select the demo name you want to install then start the import progress.Regards,PenciDesign.
nguyen phuc hung
activation systemClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated November 8, 2022 at 7:52am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you.Regards,PenciDesign.
eStrand
Core Web Vitals are disasterClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 27, 2022 at 4:49pm
14
Most recent comment from PenciDesign Supporter:Hi,Please try to change the cache plugin. If your site running under the LiteSpeech server, you should use the LiteSpeech Cache, otherwise please install the Cache Enabler plugin.Regards,PenciDesign.
ISOLE-GRECHE
Heading SEO problemsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 7, 2022 at 11:20am
2
Most recent comment from PenciDesign Supporter:Hi,1. The H2 tag wraps your site logo image, this is a default HTML format of PenNews & there are no ways to modify it,2. The H3 heading locates at the mega menu content.Regards,PenciDesign.
kmichalaros
Logo opens lightboxClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated October 1, 2022 at 1:36am
6
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
.main-navigation.penci_enable_line_menu > ul:not(.children) > li > a:before { background-color: #f ...
eStrand
Search icon missingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 24, 2022 at 12:17pm
3
Most recent comment from eStrand:Now I found it!Cheers.
ISOLE-GRECHE
How to enlarge pagesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 21, 2022 at 7:12am
4
Most recent comment from PenciDesign Supporter:Hi,Please keep this code, I'll check it on the live site.Regards,PenciDesign.
Willie David
Installing the PenNews themeClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 20, 2022 at 12:02am
10
Most recent comment from PenciDesign Supporter:Hi,I've tried to upload this demo manually but your site always returns this error:You should contact the hosting/server support for this case.Regards,PenciDesign.
ISOLE-GRECHE
Description category postClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 16, 2022 at 7:41am
17
Most recent comment from ISOLE-GRECHE:I said that I solved problem! :)
Todd
Header on mobileClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 16, 2022 at 4:34am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Additional CSS then add the following custom CSS code:
@media screen and (max-width: 1024px) { .header__top { display: block !important ...
JRUBY
Instagram Feed Not WorkingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 14, 2022 at 3:07pm
2
Most recent comment from PenciDesign Supporter:Hi,Have you installed any Instagram plugins?Regards,PenciDesign.
ISOLE-GRECHE
Penci Image Box Home PageClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 14, 2022 at 5:38am
14
Most recent comment from PenciDesign Supporter:Hi,Just modify the code I've sent:
@media only screen and (max-width: 767px) {
#penci-vc_row-wapper__33053974 .vc_row {
margin-left: -5px;
margin-right: -5px;
}
#penci-vc_r ...