Public Tickets
anoopchana
Instagram FeedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 28, 2023 at 9:13am
8
Most recent comment from PenciDesign Supporter:Hi @Virginie LEFORT,This ticket is a problem with the PenNews theme. If you currently using the Soledad theme, please create a new ticket at the Soledad.PenciDesign,Best Regards.
telewave
build query does not find categoriesClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 27, 2023 at 1:07am
4
Most recent comment from PenciDesign Supporter:Hi,
1. I've checked your site, and the category showing properly, here is a screenshot:
2. Please note: the category name only shows when it contains a post.PenciDesign,Best Regards.
SDial
punctuation missing for photo captionsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 20, 2023 at 3:32pm
7
Most recent comment from SDial:Should have tested before contacting you. Sorry for the inconvenience, and thank you for the great support.It was the AIOSEO - Image SEO plugin that caused the issue. Will let them know. Thanks a ...
grandadmiral
Old CSS code not working after updateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 17, 2023 at 7:13am
6
Most recent comment from PenciDesign Supporter:Hi,I've modified the Penci Framework plugin files.Regards,PenciDesign.
CBWright
Category Sort Settings for Top Posts and General LayoutClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 12, 2023 at 5:15am
7
Most recent comment from CBWright:It appears to be the ascending posts plugin. Looks like I'm stuck with the behavior.Thanks for looking into it.
d2bee
PenNews Video Playlist in widgetsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 5, 2023 at 3:40pm
2
Most recent comment from PenciDesign Supporter:Hi,You can change the block title style for the entire site by going to Appearance > Customize > Sidebar > Style Title.The current version of PenNews doesn't include the option that helps you cus ...
vroniquea2
Appearence of front page disappearedClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 24, 2023 at 11:22am
4
Most recent comment from vroniquea2:Hi,Thank you very much for your help and your explanation !Regards,Véronique
AlexBepunkt
PenNews LightboxClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 16, 2023 at 7:46pm
8
Most recent comment from AlexBepunkt:Hello PenciDesign,
Absolutely top notch!
Although I now have to edit each page again since the "Grid" and "Slider" styles no longer exist, the image calculations of the "Mosaic" style are definitely w ...
dennis duncan
exchange productClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 15, 2023 at 5:22pm
2
Most recent comment from PenciDesign Supporter:Hi,In this case, please go to this link and then create a refund request: https://themeforest.net/refund_requests/newMy leader and Envato staff will respond via Email.Regards,PenciDesign.
AlexBepunkt
Categories - Articles Missing?Closed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 15, 2023 at 1:18pm
4
Most recent comment from AlexBepunkt:Hello PenciDesign,As I wrote before, please forget... CLOSE!Best Regards,Alexander
Glodi Lundaya Badibanga
Nothing workingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 12, 2023 at 6:53am
2
Most recent comment from PenciDesign Supporter:Hi,
Maybe something is wrong with the WP-JSON or another plugin conflicts with the new UI of WordPress,
Please install the Classic Widget plugin for your site: https://wordpress.org/plugins/classic-wi ...
geekzilla
Pennews UpdateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 8, 2023 at 2:07am
3
Most recent comment from geekzilla:That's great! Keep up the good work!Cheers!
geekzilla
Style.css updateClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 8, 2023 at 2:07am
5
Most recent comment from geekzilla:Hello,Nope, actually that's not the problem, that's the solution, , but I've solved already as I explained before, by changing the version number, that's the idea, to change the ...
moritz
Demo imported- Youtube Video widgets missing from DemoClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 25, 2023 at 2:18am
2
Most recent comment from PenciDesign Supporter:Hi,If you want to make the Youtube video loading properly, please go to Appearance > Customize > General Options > YouTube API Key: enter the API key then check again.Regards,PenciDesign.
VisionHD
Remove activation key from one domain and use on another domainClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated February 24, 2023 at 9:10am
9
Most recent comment from PenciDesign Supporter:Hi,In general, you should install & use the Media Cleaner plugin here: https://wordpress.org/plugins/media-cleaner/ This plugin will scan and remove all unused image files on your site.If you disable ...