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Public Tickets

simonsitto999 shop page custom headerClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 7:19am   2 Most recent comment from PenciDesign Supporter:Hi,You can assign the header template for WooCommerce pages by going to Appearance > Customize > Logo & Header > Header Builder > Header Builder for WooCommerce.Regards,PenciDesign. grandadmiral Old CSS code not working after updateClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated April 17, 2023 at 7:13am   6 Most recent comment from PenciDesign Supporter:Hi,I've modified the Penci Framework plugin files.Regards,PenciDesign. Alex Images are not displayedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 1:03am   4 Most recent comment from PenciDesign Supporter:Hi,1. The lazyload library included in Soledad is the most commonly used library in all plugins.2. If you want to use the 3rd party plugin, please go to Appearance > Customize > Speed Optimization > G ... Robert RGB Media file synchronization problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 17, 2023 at 12:56am   4 Most recent comment from PenciDesign Supporter:Hi,Have you config the Envato Market plugin and entered the token key?Regards,PenciDesign. simonsitto999 Your Time zoneClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 4:26pm   2 Most recent comment from PenciDesign Supporter:Hi,You don't need to know the timezone, We'll try to reply to your ticket within 24 hours.Regards,PenciDesign. simonsitto999 How to disable author box below single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 9:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Single Posts > General: turn on the "Hide Author Box" option.Regards,PenciDesign. simonsitto999 Feature Request threadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 16, 2023 at 9:24am   2 Most recent comment from PenciDesign Supporter:Hi,You can post your request on this ticket. We'll collect and research all the features before adding them to the update.Regards,PenciDesign. Isidore Isidore Feature RequestClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2023 at 3:00pm   2 Most recent comment from PenciDesign Supporter:Hi,Thank you for the suggestion. We'll check and consider adding this in the future theme update.Regards,PenciDesign. simonsitto999 Soledad license pricingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2023 at 11:11am   2 Most recent comment from PenciDesign Supporter:Hi,Thank you for your suggestion. I'll forward your message to my leader.Have a good dayRegards,PenciDesign. simonsitto999 Multivendor e-commerce demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 15, 2023 at 11:10am   2 Most recent comment from PenciDesign Supporter:Hi,1. Unfortunately, we have still not built the multivendor e-commerce demo,2. If you have any problems with the multivendor plugin, please reply to this ticket, and I will check and assist you in fi ... tatawbcn podcastClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2023 at 3:59pm   4 Most recent comment from PenciDesign Supporter:Hi,1. When you've added the podcast content, you need to assign the podcast to Podcast Categories and Podcast Series,2. The Podcast Media URL need to be the media URL file (end with mp3, wav, ... ... grupolobe Revoke licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2023 at 2:44am   9 Most recent comment from freepiio:thanks for all! Fred Change Load More Posts to Read MoreClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2023 at 2:16am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Homepage: change the settings at the:- Enable Load More Button on Homepage- Enable Infinite Scroll on Homepage Regards,PenciDesign. sgilfus Cloudways Breeze Cacheing PluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 14, 2023 at 1:50am   2 Most recent comment from PenciDesign Supporter:Hi,In general, you should enable the cache features and disable all the optimizations options.If you want to speed up your site, please read the document here: https://soledad.pencidesign.net/soledad ... Diletta The recipes disappear by modifying the articleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 13, 2023 at 6:11pm   6 Most recent comment from PenciDesign Supporter:Hi,You can paste this shortcode anywhere on your post/page content.Regards,PenciDesign.