Public Tickets
kmantila
Slow Mobile Page SpeedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 11, 2023 at 1:36am
6
Most recent comment from PenciDesign:Thank you so much.Can you do that for us now? We still didn’t see the rating change…Best Regards,PenciDesign
jpinheiro
BannerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2023 at 3:37pm
2
Most recent comment from PenciDesign Supporter:Hi,Please edit the homepage with the Elementor, then insert the banner via the Image element.Regards,PenciDesign.
Lella
404 Error pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2023 at 3:30pm
2
Most recent comment from PenciDesign Supporter:Hi,
Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
body.error404 .penci-header-wrap,
body.error404 .penci-footer-social-media,
body.error404 #widget-ar ...
Nuno Bexiga
Change Style Font colorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2023 at 1:31pm
3
Most recent comment from Nuno Bexiga:Thank you so much.You can close this ticket.I wish you a great week.NB
okuryazarkitaplar1
Tema üzerindeki katıl / abone ol düğmesiClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated August 10, 2023 at 1:37am
4
Most recent comment from PenciDesign Supporter:Hi,If you want to add this feature to your site, you need to install the Membership plugin: https://wordpress.org/plugins/ultimate-member/Regards,PenciDesign.
abbygailverdejo
Transfer license to another domainClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 10, 2023 at 12:29am
2
Most recent comment from PenciDesign Supporter:Hi,Yes. Please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.
Regards,PenciDesign.
RohittSingh
Customise Contributor Admin TabClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 5:42pm
3
Most recent comment from RohittSingh:Hi,Thanks for sharing. I have worked on it as per my requirement.
Kevin
The page couldn't be eddedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 4:56pm
2
Most recent comment from PenciDesign Supporter:Hi,Please update Soledad to the latest version (v8.3.8) and then check again OR go to dashboard → Elenentor → Settings → Features: disable the following features:
- Global Style GuideSave change ...
Jared Everett
The theme is not loading on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 4:39pm
4
Most recent comment from PenciDesign Supporter:Hi,I can't access your site, please try to disable the Penci Soledad Optimizer plugin, clear all the cache, and then check again.Regards,PenciDesign.
Fjura
Propose new featureClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 12:33pm
6
Most recent comment from PenciDesign Supporter:Hi @littlepellizza,We'll check and add more sorting options in the future theme update.Regards,PenciDesign.
Belen Otero
Penci Instagram feed not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 12:29pm
3
Most recent comment from Belen Otero:I just had to reconnect Instagram and it worked ok.Thanks!!
laugher
Home page layoutClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 11:23am
2
Most recent comment from laugher:Solved sorry
Ronald Tutt
Refund my moneyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 8:39am
4
Most recent comment from PenciDesign Supporter:Hi,Please check again, It working properly on my browser.Regards,PenciDesign.
Deepak
Inline Related PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 8:23am
5
Most recent comment from Deepak :Hello,Followed your instructions Classic Editor → Soledad then after clicking inline related post a new page opens which is beyond my laptop screen so, unable to do generate the shortcode.But anywa ...
Alice
Is there an additional traffic statistics function?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated August 9, 2023 at 6:53am
24
Most recent comment from PenciDesign Supporter:Hi,Please add this CSS code to your site:
.custom-box .custom-box-content p:last-child { margin-bottom: 0; padding-bottom: 0;}Regards,PenciDesign.