Public Tickets
Max Henry
Mega Menu - Posts OrderClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 8:16am
3
Most recent comment from Max Henry:thanks a lot, I will test it and let you know if any issues.
LillaGreen
WP Bakery Builder Elements penciClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 7:46am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot and take note. I'll check and send you a solution.Regards,PenciDesign.
Max Henry
Font type on articles titles (homepage)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 5:04am
5
Most recent comment from Max Henry:Ok thanks.
LillaGreen
Default Penci Elelement ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 18, 2023 at 4:27am
2
Most recent comment from PenciDesign Supporter:Hi,About your question, please read the document on this link: https://elementor.com/help/template-library/Regards,PenciDesign.
reanusbig
Mobile SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 8:29pm
9
Most recent comment from reanusbig:Thank you.
Jan
Instagram token site not availableClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 5:35pm
3
Most recent comment from Jan:Done,You can close the ticket now.Thank you for your help.Jan
LillaGreen
PostClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 11:11am
2
Most recent comment from PenciDesign Supporter:Hi,Soledad theme doesn't include/insert this area, please check it on the post content and all the plugins you've installed.Regards,PenciDesign.
Marina747
Cloudflare settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 10:37am
11
Most recent comment from Marina747:Thank you
LillaGreen
Elementor on MobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 7:35am
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot/URL that is related to your site issue.Regards,PenciDesign.
Jan
Change in headline layout in sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 6:28am
5
Most recent comment from Jan:Thank you for the awesome support,You can close the ticket now. Jan
Fawad Azeem
Theme Update issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 5:41am
5
Most recent comment from Fawad Azeem:Hi,
It's working now.
Thank you,
reanusbig
Date and Time in Mobile SidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 1:31am
9
Most recent comment from reanusbig:Yes, everything works properly after cleaning. Thanks
Alex
Menu ImportClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 17, 2023 at 1:15am
3
Most recent comment from PenciDesign Supporter:Hi,1. After importing the demo content, please go to Appearance → Menus: select the Main Menu then modify/arrange all the menu items on this page,2. If you want to set up the mega menu, please follo ...
Jan
Removing share option on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2023 at 11:04am
3
Most recent comment from Jan:Thank you,You can close the ticket.Jan
moonlightmuse
SimpleBlog - Post Template #10 - How to edit blog?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 16, 2023 at 11:02am
17
Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Install Plugins: make sure you've installed the Vafpress Post Formats UI plugin,2. Go to the post editor screen, you can edit the URL similar to this screenshot ...