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Public Tickets

bobradcliff Mobile Landscape Causes Font Size To IncreaseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 6, 2023 at 1:06am   6 Most recent comment from PenciDesign Supporter:Hi,Please modify the CSS code like the following below: @media only screen and (min-device-width:480px) and (max-device-width:640px) and (orientation:landscape) {    .penci-header-signup-form h4.he ... simonsitto999 imported template issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 5, 2023 at 6:02am   28 Most recent comment from simonsitto999:OK. THANKS Herman Chan Import Data StuckClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2023 at 11:50pm   3 Most recent comment from Herman Chan:Got it, thanks! inklusion Newsletter placementClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 4, 2023 at 4:47pm   5 Most recent comment from inklusion:That's it. Cheers. Lloyd Site crash when updating soledadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2023 at 4:30pm   5 Most recent comment from PenciDesign Supporter:Hi,I've fixed this error for your site.The problem is that you've used the outdate version of the PHP.Please update the PHP version on the server to 7.4 or 8.0 to get better compatible with ... planfultravel My edits disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2023 at 12:35pm   4 Most recent comment from PenciDesign Supporter:Hi,I've restored and config the header for your site by going to Appearance → Customize → Logo & Header → Header Builder.Please check.Regards,PenciDesign. vannam860 error can't use the page on mobile devicesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 3, 2023 at 9:25am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the Google Mobile crawler can't read the CSS files on your site, so it will mark as not mobile-friendly.You can read the technical reply here: https://webmasters.stackexcha ... KeviinP Slider RevolutionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2023 at 10:54am   20 Most recent comment from KeviinP:Hello, Thanks for your help, the problem is solved!  Marina747 Create How toClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2023 at 8:56am   7 Most recent comment from PenciDesign Supporter:Hi,I don't know the exact time. You can use an alternative plugin that already includes this feature with the Soledad.I'll update this ticket when it is available.Regards,PenciDesign. cyberyugun Fill ContentClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 2, 2023 at 7:22am   6 Most recent comment from cyberyugun:i need set slug category on Customize --> Homepage --> Featured Categories --> List Featured Categoriesi already solved itthanks cyberyugun Filter ActionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2023 at 5:05pm   2 Most recent comment from PenciDesign Supporter:Hi,Following your request, please install the Admin Columns plugin here: https://wordpress.org/plugins/codepress-admin-columns/Regards,PenciDesign. dottieschrock Trying to add footer sign-up formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2023 at 4:57pm   8 Most recent comment from PenciDesign Supporter:Hi,Please paste the full code at this link: https://rentry.co/ and send me a link, I'll check and help you edit it.Regards,PenciDesign. celinahex Sidebar headersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2023 at 4:54pm   2 Most recent comment from PenciDesign Supporter:Hi,You can use the insert the mailerlite shortcode in to the HTML widget and put the heading title in the HTML widget title option field.Regards,PenciDesign. Create-X Strange Scroll On Mobile for Sticky HeaderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated May 1, 2023 at 1:47am   2 Most recent comment from PenciDesign Supporter:Hi, Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @keyframes mobilesticky {     from {         transform: translateY(-50px);         opa ... Marina747 Social icons on headersClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated April 30, 2023 at 4:58pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance > Customize > Logo & Header > Main Bar & Primary Menu: turn off the "Enable Social Icons on Main Bar" option,2. Maybe something is wrong with the WP-JSON or another plu ...