Public Tickets
LillaGreen
Shortcodes in ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 3:42pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot/URL/shortcode you've used.Regards,PenciDesign.
Max Henry
Where do I update the standard sidebar?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 8:50am
3
Most recent comment from Max Henry:OK thanks, all clear, appreciate your help.
LillaGreen
Google AdscenceClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 8:36am
3
Most recent comment from LillaGreen:Thank you!
DennisNgWK
Website was redirected after cloneClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 7:53am
5
Most recent comment from DennisNgWK:Hi, the website seem like working now,,, maybe is the clear cache issue only. Thanks for your help btw 🙏、
trieuman
Importing Demo data is not completedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 22, 2023 at 5:02am
5
Most recent comment from PenciDesign Supporter:Hi @ciouscados,For this case, please create a new ticket with your WordPress admin account.I'll log in and try to help you check this problem.Regards,PenciDesign.
reanusbig
New HostingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 3:43pm
2
Most recent comment from PenciDesign Supporter:Hi,You don't need to revoke the license if you want to change the hosting. The license will automatically detect the domain name and adjust accordingly.Regards,PenciDesign.
LillaGreen
I need recommendation for Fast Loading of My Blog PostsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 2:51pm
4
Most recent comment from PenciDesign Supporter:Hi,The "All" tab is a default result of the "Query Based Posts" you've config.Regards,PenciDesign.
LillaGreen
404 redirectClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 7:20am
2
Most recent comment from PenciDesign Supporter:Hi,Unfortunately, the current version of the Soeldad theme doesn't include this option, so you need to install the extra plugin.Regards,PenciDesign.
LillaGreen
503 error on many postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 4:30am
7
Most recent comment from LillaGreen:Thank you sooo much!!!!! I would never have found this alone ... Have a great day! Thank you again :)
celinahex
Edit Single Post TemplateClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 2:28am
2
Most recent comment from PenciDesign Supporter:Hi,1. If you want to add the custom content at the bottom of the single post page, install and use the Simple Post Content on this link: https://wordpress.org/plugins/simple-custom-content/.2. You ca ...
wolksoftcr
problem with "mas leidas" home sessionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 2:23am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign.
LillaGreen
How to create thi element?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 21, 2023 at 2:16am
4
Most recent comment from PenciDesign Supporter:Hi,Please expand the Query Based Posts settings > enter the categories you want to get the latest posts at the "Included Categories" option:Regards,PenciDesign.
LillaGreen
Table ContentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 20, 2023 at 1:21am
11
Most recent comment from LillaGreen:Thank you!
reanusbig
Remove Post Meta in Penci Big GridClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 20, 2023 at 1:19am
2
Most recent comment from PenciDesign Supporter:Hi,Please check the screenshot below to understand how to remove these elements:Regards,PenciDesign.
LillaGreen
Post Author ImageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated May 20, 2023 at 1:16am
2
Most recent comment from PenciDesign Supporter:Hi,You can change the author avatar by going to the dashboard → Users → Profile → Avatar.Regards,PenciDesign.