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Public Tickets

Henk wpbakery or elementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 10:20pm   4 Most recent comment from PenciDesign Supporter:Hi,You can request a refund here: https://themeforest.net/refund_requests/newRegards,PenciDesign. Paxos Magazine LogoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 8:32pm   6 Most recent comment from PenciDesign Supporter:Hi,The problem because you've not set up the mega menu settings for the selected menu.Please go to Appearance → Menus: select the Menu you want to edit then change the menu item to mega menu st ... fabaff Personalization tab disappearedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 8:14pm   2 Most recent comment from PenciDesign Supporter:Hi,The tab "Personalize" and "Modify with Elementor" are only displayed on the front-end page.Please check again.Regards,PenciDesign. eggipopp Deactivate Google FontsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 8:09pm   8 Most recent comment from PenciDesign Supporter:Hi,Please also check all the fonts you've used in another plugin (WPBakery Page Builder plugin). The options you've turned on only apply to the fonts enqueue by Soledad Theme.Regards,PenciDe ... Malisha Mendis UpdateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 5:43pm   3 Most recent comment from Malisha Mendis:Thank you! That was helpful and I managed to update! mohamedSEO Post Alignment RTL ProblemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 11:26am   3 Most recent comment from mohamedSEO:Thank you for your response mlagonissi sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 22, 2022 at 10:48am   8 Most recent comment from PenciDesign Supporter:Hi,Just copy and paste the shortcode in your post content or any position you want to show on your site.For example: This is a text. [block_content id="123"] This is text display after block.You shoul ... aynis Yoast SEO not showing the right title or descriptionClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2022 at 5:46pm   6 Most recent comment from PenciDesign Supporter:Hi,For this case, please read the following resource:- https://yoast.com/help/my-meta-descriptions-arent-showing-up-in-the-search-result-pages/- https://yoast.com/how-to-get-google-to-crawl-your-site- ... jientertainment Errors on Widget WindowClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 21, 2022 at 1:22am   2 Most recent comment from PenciDesign Supporter:Hi, About the JSON issue, this is an error from your WordPress and Hosting configuration, please read the document on this link to understand how to resolve this problem. Regards,PenciDesign. Patricia Jones help with home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 20, 2022 at 9:55am   5 Most recent comment from PenciDesign Supporter:Hi,You can edit it by going to Appearance → Customize → Footer → Footer Widgets Area.Regards,PenciDesign. bfeltman1 AMP Google Search Critical errorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2022 at 7:45am   18 Most recent comment from PenciDesign Supporter:Hi,We'll fix this issue on the future plugin update, so please ignore it.Regards,PenciDesign. cooltur date on serps resultsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2022 at 1:38am   4 Most recent comment from PenciDesign Supporter:Hi,In general, if you want to hide the data on the Google search result page, you need to hide the post date on your site.Go to Appearance → Customize → Single Posts → General: turn on the "Hide ... rakujp17 how to change the category colorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 19, 2022 at 12:53am   11 Most recent comment from rakujp17:done, changed the "Categories Accent Color" and the white text color is backthanks irfand13 There is a bug when i customize the themesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2022 at 4:13pm   12 Most recent comment from PenciDesign Supporter:Hi,1. The video of the recipe only shows on the meta tags and code snippet,2. In case you want to embed the video in the recipe post, please insert the video in the content editor field. (Post content ... mlagonissi SLIDERClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 18, 2022 at 3:47pm   15 Most recent comment from PenciDesign Supporter:Hi,The problem because the current version of Soledad doesn't support rendering the shortcode in the HTML ads option field.Regards,PenciDesign.