Public Tickets
freeman1974
responsive images not workingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 10:33am
20
Most recent comment from PenciDesign Supporter:Hi,The problem is that you've uploaded an image that has a different size than our demo site, so some images not showing properly.Regards,PenciDesign.
tatawbcn
video playlist widget problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 9:51am
12
Most recent comment from PenciDesign Supporter:Hi,
The problem is the Youtube API key of your site has been limited, you should check it again on the next day.
Regards,PenciDesign.
tatawbcn
background color on mobileClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 8:20am
4
Most recent comment from PenciDesign Supporter:Hi,Maybe you've not cleared all the browser cache, please check again on the private/incognito tab.Regards,PenciDesign.
huynguyen300495
Theme set upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 12, 2022 at 4:20am
6
Most recent comment from PenciDesign Supporter:Hi,Please follow the exactly on this image, then clear all the browser cache & check again:Regards,PenciDesign.
ceokingsoft
DowngrageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2022 at 11:54pm
3
Most recent comment from ceokingsoft:thanks a lot!
Todd
elements -photos fittingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated September 11, 2022 at 6:13am
4
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you check it.Regards,PenciDesign.
rezasobhani1
Stuck in Load moreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2022 at 6:11am
8
Most recent comment from PenciDesign Supporter:Hi kflai63,Please re-update Soledad to the latest version then checks again.Regards,PenciDesign.
Norluz
FullScreenClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 11, 2022 at 2:17am
4
Most recent comment from PenciDesign Supporter:Hi,Please send me your WordPress admin account in a PRIVATE reply. I'll log in and help you customize it.Regards,PenciDesign.
tatawbcn
youtube video on homepageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2022 at 2:58am
4
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, the problem is that the Polylang Connect for Elementor plugin has modified some Elementor features, so the Penci Block doesn't work correctly.I've disable thi ...
lidiabolla
Menu Item Background Color on Hover & Mobile Hamburger ColorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 10, 2022 at 12:59am
4
Most recent comment from PenciDesign Supporter:Hi,Please change the code like this:
.button-menu-mobile svg {
fill: #333;
}Regards,PenciDesign.
abd_mah
activating the license issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2022 at 8:56pm
3
Most recent comment from abd_mah:thanks a lot i was able to activate it now.
pukalani
like countClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2022 at 1:57pm
3
Most recent comment from pukalani:that worked perfectlly !!! thank you for your quick reply and great info!
chichigou
pop up settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2022 at 6:28am
8
Most recent comment from PenciDesign Supporter:Hi,I've made some JS modifications for your site & will add this as a feature in the future theme update, so you can ignore it.Regards,PenciDesign.
Rboullay
Menu To Sticky menu problemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2022 at 8:25am
33
Most recent comment from Rboullay:ok he is happy so am ithanks
chichigou
pop up settingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated September 9, 2022 at 4:21am
4
Most recent comment from PenciDesign Supporter:Hi,
This is an HTML code content, for example:
This is a example heading
Sample popup content hereRegards,PenciDesign.