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Public Tickets

Ronald Font-size in Gutenberg while writingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2022 at 6:27am   15 Most recent comment from PenciDesign Supporter:Hi,Please follow these steps:1. Install & activate the Admin CSS MU plugin here: https://wordpress.org/plugins/admin-css-mu/,2. Go to Appearance → Admin CSS MU: copy & paste the following CSS code ... redonthehd1 Accidental deletion of demo about us pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 5, 2022 at 1:22am   2 Most recent comment from PenciDesign Supporter:Hi,You can import the about page only by using the Penci Block on Elementor, please view the document detail by following this link: https://soledad.pencidesign.net/soledad-document/#soledad_cloudRega ... Mohamed Alsaegh site speedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 3:10pm   5 Most recent comment from PenciDesign Supporter:Hi,If you don't want to share the admin credential, please follow our pagespeed document on this link: https://soledad.pencidesign.net/soledad-document/#speed-optimization then check again.Regard ... Zoe Peate Buttons do not display proper stylingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 3:54am   3 Most recent comment from Zoe Peate:That seems to have resolved it, thank you! vintageclassfashion NFT theme doesn't show posts/pages when you click on title hyperlink from the HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 2:20am   5 Most recent comment from vintageclassfashion:I figured it was something as simple as that. Thank you very much! Martin Smounig SliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 1:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .penci-builder-element.penci-shortcodes {    display: block;    width: 100%;}Regards,PenciDesign. KeviinP Header fixed iphone & ipadClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 4, 2022 at 12:04am   11 Most recent comment from KeviinP:Hi, thank you.  mlagonissi widget sidebarsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2022 at 8:20pm   5 Most recent comment from mlagonissi:From your last reply based on the example I wrote,  now, I got it!!!!Is clear now!!Please close the ticket babyu Date & TagsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2022 at 11:29am   10 Most recent comment from PenciDesign Supporter:Hi,The problem because you've not selected the H1 tag as TOC Heading.I've config the Table of Content settings, you can view it at Appearance → Customize → Table of contents → General. ... kamranhere Post Categories On HomepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 3, 2022 at 5:07am   11 Most recent comment from kamranhere:Got it. You can close this post now. Thank you hamid0313 My Theme Not Activated My second WebsiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 2:38pm   2 Most recent comment from PenciDesign Supporter:Hi,Following the Envato term, for one license you can activate 1 website/domain only. Please buy more theme licenses if you want to use Soledad for more than 1 website.Regards,PenciDesign. Thomas Reload from News BoxesClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated August 2, 2022 at 8:26pm   10 Most recent comment from Thomas:DONE find a programmer who did it for me in 5 Minutes :) Valérie Dubach The slider of sidebar left (or main sidebar)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 9:08am   6 Most recent comment from PenciDesign Supporter:Hi, About the number of the slider, please check the following options: - Filter Featured Slider By- Featured Category- Fill List Featured Tags for Featured SliderMaybe the category/tag you've se ... mlagonissi YOUTUBE VIDEO DO NOT PLAY TO SMARTPHONESClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 8:09am   6 Most recent comment from PenciDesign Supporter:Hi,Yes. You should click this button after updating the theme/plugins to the latest version.Regards,PenciDesign. KeviinP TOC mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 2, 2022 at 7:37am   3 Most recent comment from KeviinP:Hello, Thank you very much, the support is awesome!Regards,Kévin