Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

senses Penci reviewClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 5:19pm   3 Most recent comment from senses:Works great, but line 890 in schema-markup.php should be changed or all images would be messed up.  Marcin Makarewicz Popular postsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 4:13pm   11 Most recent comment from PenciDesign Supporter:Hi,Please add the following CSS code to your site: .penci-home-popular-posts .item-related {    text-align: left;}Regards,PenciDesign. xavierprotto Double menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 5:29am   6 Most recent comment from PenciDesign Supporter:Hi,You can try to install the Ad Inserter plugin then following the document here: https://wordpress.org/plugins/ad-inserter/Regards,PenciDesign. Marcin Makarewicz Contact formClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 12:37am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to dashboard > Contact > Contact Form: select the form you want to change the received email, click the tab "Mail", and change the mail address in the "To" field.By default, Contact Form ... Marcin Makarewicz Disable sidebarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 12:31am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > General > Category, Tag, Search, Archive Pages: turn off the "Enable Sidebar On Archives" option.Regards,PenciDesign. Georgio Daher Theme is messyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2022 at 1:19pm   5 Most recent comment from Georgio Daher:worked! thank you josephrjennings How to edit "Latest" pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2022 at 3:39pm   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Posts Layouts: change the "Custom Excerpt Length" on the "Standard & Classic" and "Other Layouts" sections.Regards,PenciDesign. josephrjennings Post Smart ListClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2022 at 3:26pm   4 Most recent comment from PenciDesign Supporter:Hi,Yes. The Penci Smart Lists don't work with the Page Builder.Regards,PenciDesign. Nicolas1422 Revoking the LicenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2022 at 5:19am   2 Most recent comment from PenciDesign Supporter:Hi, I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer t ... Nawimania Load Many FontClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2022 at 10:21am   4 Most recent comment from PenciDesign Supporter:Hi,In general, you can ignore the DOM size warning on Google PageSpeed because it doesn't affect the pagespeed score.Regards,PenciDesign. Shirlyn Dimensions of screenClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2022 at 8:10am   4 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: .open-mobile-builder-sidebar-nav .penci-builder-mobile-sidebar-nav,.open-mobile-builder-sidebar-nav .clo ... riitawang Unhappy with productClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2022 at 6:50am   2 Most recent comment from PenciDesign Supporter:Hi,1. Please send more detail about your problem, I'll try to help you config it correctly,2. If you want to make a refund, please follow this link: https://themeforest.net/refund_requests/newReg ... laugher menu problemsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 20, 2022 at 12:25am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (min-width:961px) and (max-width:1169px) {    #navigation ul.menu > li, #navig ... Benedicte ElementorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2022 at 4:02pm   5 Most recent comment from PenciDesign Supporter:Hi,This error is irrelevant to the Soledad theme, so I can't fix it via the WordPress dashboard.You should contact the hosting supporter to get an efficient solution because this error comes from ... tintveld Sidebar disappeared after updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 19, 2022 at 3:03pm   10 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad uses the Envato Market plugin for theme updating.There is no way to config this plugin to auto update all theme files, you need to click the update button to start th ...