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Public Tickets

ncssnoopy 網站出現顯示錯誤Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 12:58am   5 Most recent comment from PenciDesign Supporter:Hi,I've config the cache plugin for your site.Please clear all the browser cache and then check again.Regards,PenciDesign. Devin Smith New Theme - make look lik 24h News ThemeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 22, 2023 at 12:45am   4 Most recent comment from PenciDesign Supporter:Hi,Your page was built with the Elementor, so you should edit it with the Elementor and then hide the post meta on this page.You can watch the video document here:Regards,PenciDesign. koshung featured sliderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2023 at 1:00pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media only screen and (max-width: 767px) {    .featured-area {        display: none;    }}R ... ngxtho90 Table content not show in category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 21, 2023 at 9:47am   5 Most recent comment from PenciDesign Supporter:Hi,The table of content only works with the content on the single page/post/post-type only. You can't insert it via the category or other archive pages.Regards,PenciDesign. Ravi060412 Exiting perposeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:49am   2 Most recent comment from PenciDesign Supporter:Hi, Check this ticket: https://pencidesign.ticksy.com/ticket/3327467/ Please don't create multiple tickets with the same content. Regards,PenciDesign. Ravi060412 Exiting perposeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:48am   2 Most recent comment from PenciDesign Supporter:Hi, Check this ticket: https://pencidesign.ticksy.com/ticket/3327467/ Please don't create multiple tickets with the same content. Regards,PenciDesign. Ravi060412 Please fix thatClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 20, 2023 at 12:45am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that you've inserted the wrong code in the Customizer settings.Please go to dashboard > Soledad > Ads Manager > Header: check all the custom code you've added on this page. ... Debbie_123_2020 logo sizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 19, 2023 at 8:31am   2 Most recent comment from PenciDesign Supporter:Hi,The logo size in this demo is 566x189px.Regards,PenciDesign. Mannenmedia Dark Mode white flashes?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2023 at 3:24pm   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that the browser need a little time to read the cookie data and then apply the settings to the site, so the user needs to wait a few moments.We're currently researching the best ... Jason Kay issues with new updates and plug inClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 17, 2023 at 7:10am   2 Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your WordPress admin account in a PRIVATE reply.I'll log in and try to help you check this problem.Regards,PenciDesign. gomelanesians Change domain name for my licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 10:48pm   5 Most recent comment from grupolobe:Sorry, i edited my message and i created a new post. AlexBepunkt PenNews LightboxClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated March 16, 2023 at 7:46pm   8 Most recent comment from AlexBepunkt:Hello PenciDesign, Absolutely top notch! Although I now have to edit each page again since the "Grid" and "Slider" styles no longer exist, the image calculations of the "Mosaic" style are definitely w ... Ravi060412 why again update and updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 7:11am   2 Most recent comment from PenciDesign Supporter:Hi, If you don't know how to update the Soledad theme, please read the document below: How to Update A Premium WordPress Theme to Latest Version? Regards,PenciDesign. Ravi060412 why update ?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 7:07am   2 Most recent comment from PenciDesign Supporter:Hi,If you want to access the new features and improve the theme's code, you should update Soledad to the latest version. Otherwise, you can continue using the current version without any risk.Reg ... laugher sequential orderClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated March 16, 2023 at 12:50am   2 Most recent comment from PenciDesign Supporter:Hi,This is HTML heading order issue (from h1 to h6), you can read the document here for more information: https://dequeuniversity.com/rules/axe/4.6/heading-orderYou can ignore this notice because it ...