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Public Tickets

danilo54 I need activate my pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 11:12am   6 Most recent comment from PenciDesign Supporter:Hi,I can check your site via the Remote Desktop Software (TeamViewer or AnyDesk).Regards,PenciDesign. tatawbcn What should be the size of the featured imageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 11:08am   6 Most recent comment from PenciDesign Supporter:Hi,There is no standard size for the parallax image, you should upload the largest image size.For the best effect, you should upload a parallax image larger than 1.5x the normal image.Regards,PenciDes ... David Megamenu option not available in menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 4:51am   3 Most recent comment from David:Please standby...I will troubleshoot more++++This seems to have worked.  I needed to reinstall the Penci Shortcodes as well tinatvu Vu customize my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:20am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Single Posts > Font Size: change the single post font size/style on this section.If you want to change the font family, please navigate to Customize > General ... tinatvu Vu Customize websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:18am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Homepage > Featured Categories: modify the category list at the "List Featured Categories" option.Regards,PenciDesign. tinatvu Vu customize my websiteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:17am   2 Most recent comment from PenciDesign Supporter:Hi,Can you send me a screenshot for an example or demo?In general, you can build custom content with the Elementor, here is a video document:Regards,PenciDesign. mohamedSEO Page SpeedClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 26, 2022 at 3:03am   9 Most recent comment from PenciDesign Supporter:Hi,Following your request, I've disabled all optimization from Penci Shortcode & Performance plugin.Please check.Regards,PenciDesign. planetofthepenguins YouTube/iFramesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 5:29pm   4 Most recent comment from PenciDesign Supporter:Hi,This is a small issue with the Gutenberg iframe content. We'll fix it in the future theme update.Regards,PenciDesign. nitaadrian CLS issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 11:18am   5 Most recent comment from nitaadrian:Hi,Thank you very much! :) masuccijr Author box do not showClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 9:57am   7 Most recent comment from masuccijr:Thank you very much.That works :)  tatawbcn how to change this secion on homepageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 9:26am   2 Most recent comment from PenciDesign Supporter:Hi,The problem is that the featured slider doesn't have any posts.Please go to Appearance > Customize > Featured Slider > General: change the featured category/tag at "Filter Featured Slider By". ... mahoneymatt PHP Fatal ErrorClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 1:44am   4 Most recent comment from PenciDesign Supporter:Hi,The problem is that some files of the Elementor plugin can't work properly.I've fixed by re-install the Elementor, please check.Regards,PenciDesign. discussingfilm Search BarClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 12:38am   9 Most recent comment from PenciDesign Supporter:Hi @chimptrips,Please create a new ticket with your site URL. I'll check and then help you fix it.Regards,PenciDesign. laugher Homepage linksClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 25, 2022 at 12:37am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance > Customize > Posts Layouts > Colors: search and change all the "Post Titles Color" options.Regards,PenciDesign. dwarfstar Page Error After InstallClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 24, 2022 at 5:46pm   13 Most recent comment from PenciDesign Supporter:Hi,1. You can activate the Soledad Child Theme and use it for all sites of the network. You should use a child theme if you want to overwrite some Soledad theme features (edit the theme file code),2. ...