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Public Tickets

laugher Code lineClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 11:21am   4 Most recent comment from PenciDesign Supporter:Hi,This is a code of your site menu, the code located at Footer is the Mobile menu.Regards,PenciDesign. bfeltman1 AMP mega menu problemClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 6:45am   5 Most recent comment from bfeltman1:Hi. I have narrowed it down to Enable custom CSS function that was causing the problem. Its not related to AMP.I disabled Enabled custom CSS but enabled some other CSS speed optimizations without sel ... dftech22 YouTube Videos not playing on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 2:01am   6 Most recent comment from PenciDesign Supporter:Hi,I've login & check your site, this is an compatible issue of the Eael Sticky Video element on Elementor.Please try to add the Youtube via the Video element then check again.Regards,PenciDesign ... laugher Menu arrowsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 16, 2022 at 1:39am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: #navigation ul.menu ul li.menu-item-has-children a::after {  font-family: FontAwesome;  content: "f105 ... jurr1488 Elementor import full demoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2022 at 4:57pm   2 Most recent comment from PenciDesign Supporter:Hi,If you want to import a full Elementor Page/Section, please read the document detail here: https://soledad.pencidesign.net/soledad-document/#soledad_cloudRegards,PenciDesign. mlagonissi single postClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2022 at 10:23am   3 Most recent comment from mlagonissi:Ι canceled the issue.ok now thanks. Please close the ticket dftech22 penci videoClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 15, 2022 at 10:13am   4 Most recent comment from PenciDesign Supporter:Hi, I can't log in because of the wrong password. This ticket has the same problem as your other ticket, so I'll close it. You should reply here. Please check again. Regards,PenciDesign. drsaidc CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 14, 2022 at 10:21pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Category, Tag, Search, Archive Pages → Archive Builder Templates: select "Default" for all options fields in this section.Regards,PenciDesign ... meiyuan3dp table of contentsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2022 at 10:33am   8 Most recent comment from meiyuan3dp:Update: problem solved.Hi, recently I saw new update version in the plugin of the envato market which I previous installed. And I successfully found table of content after updating the theme. Thank y ... camosher Mosher GDPR IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 13, 2022 at 3:54am   2 Most recent comment from PenciDesign Supporter:Hi, For this case, you need to add the HTML code like this: Text here Regards,PenciDesign. presentepgh Language switching in MetaClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2022 at 11:22pm   5 Most recent comment from presentepgh:Ah! Okay... no matter how many times I read the section in your documentation that wasn't clear to me... because you already showed the other two language options in your example it seemed like a ... camosher Mosher hover text in GDRPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 12, 2022 at 1:11am   4 Most recent comment from PenciDesign Supporter:Hi,The green color from the Elementor KIT settings. You can change it by following the document here: https://elementor.com/help/how-to-use-site-kits/Regards,PenciDesign. Malisha Mendis Sidebar IssuesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2022 at 4:08pm   10 Most recent comment from PenciDesign Supporter:Hi,About the meta description tag, please install the RankMath plugin then follow the document here: https://rankmath.com/kb/titles-and-meta/Regards,PenciDesign. dudeey shortcodesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2022 at 1:03pm   7 Most recent comment from dudeey:Thank you very much. The problem was solved. tanin home pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated August 11, 2022 at 12:18pm   3 Most recent comment from PenciDesign Supporter:Hi,Your homepage was built with the Customizer settings, so there is no page found in the Pages section.Please follow the document on this link to create a page layout with the Elementor: https://sole ...