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Public Tickets

niwat59 About Design in MoblieClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 15, 2022 at 4:17am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Create Critical CSS" option, clear all the site cache then check again.Regards,PenciDesign. adamzalaznikdesign Messed up licenseClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 11:55pm   2 Most recent comment from PenciDesign Supporter:Hi,I've revoked this license, please register it on the new domain. In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer th ... JRUBY Instagram Feed Not WorkingClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 14, 2022 at 3:07pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you installed any Instagram plugins?Regards,PenciDesign. freeman1974 recipe index pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 8:59am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me more resource about your problem (screenshot of the settings, URL, ...)Regards,PenciDesign. bfeltman1 External RSS in Mega MenuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 8:57am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, there is no way to show an RSS feed on the mega menu.Regards,PenciDesign. ISOLE-GRECHE Penci Image Box Home PageClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 14, 2022 at 5:38am   14 Most recent comment from PenciDesign Supporter:Hi,Just modify the code I've sent: @media only screen and (max-width: 767px) {   #penci-vc_row-wapper__33053974 .vc_row {     margin-left: -5px;     margin-right: -5px;   }   #penci-vc_r ... Larice-One Menu is duplicatingClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 5:04am   3 Most recent comment from Larice-One:okay thanks Marsha Smith Footer Widget Display On Store Product PageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 14, 2022 at 1:36am   3 Most recent comment from Marsha Smith:Hello,My apologies that I didn't try that before opening a ticket. The issue is resolved and this ticket can be closed.Thank you,Marsha Smith freeman1974 recipe pluginClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 8:07pm   2 Most recent comment from freeman1974:sorry, please ignore. if i dont put content in the box's they disappear. All fixed. Larice-One About Me Circle SizeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 4:54pm   4 Most recent comment from PenciDesign Supporter:Hi,On the About Me widget, Soledad already included the "Custom Max Width for About Me Image" option, just enter the width you want to display here.Regards,PenciDesign. andrewsgibson Website looks different in SafariClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 2:35pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code: @media screen and (-webkit-min-device-pixel-ratio:0) {    .container.home-featured-boxes {     � ... andrewsgibson Reader view doesn't work in Vivaldi browserClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 2:26pm   2 Most recent comment from PenciDesign Supporter:Hi,Have you checked another site with this browser? Almost browsers working properly with Soledad, so this means this problem doesn't come from our theme. You should also check this issue with th ... mohamedSEO ​I have a problem with Penci Big Grid,Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 12:43pm   8 Most recent comment from PenciDesign Supporter:Hi,For the Ajax Filter, you should check the styling and loading animation on the Elementor preview screen only. The data loading needs to load a lot of system resources, so the browser may not respon ... ISOLE-GRECHE Duplicated titles and H1Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated September 13, 2022 at 12:40pm   2 Most recent comment from PenciDesign Supporter:Hi,For this case, you can try to disable the breadcrumb to avoid the duplicate content.Regards,PenciDesign. firosyd error ajax searchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated September 13, 2022 at 12:07pm   3 Most recent comment from firosyd:Hi there,Yes, I did as you recommended and the Search turned to work in our site without error.Thanks a lot!