Public Tickets
leoyipenvato
featured slider style 2Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 3:39pm
3
Most recent comment from leoyipenvato:Well noted. Thank you.
RudyMore
License issue when migrating a siteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 3:18pm
5
Most recent comment from PenciDesign Supporter:Hi @tainabueno,I've replied to your ticket.Please check.Regards,PenciDesign.
sueno20
Urgent (footer font)Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 14, 2022 at 11:57am
2
Most recent comment from PenciDesign Supporter:Hi,The problem because you've set the font size on Elementor Global style, please follow this document to modify/remove this setting: https://elementor.com/help/global-fonts/Regards,PenciDesign.
kpsathas
Increase tablet breakpoint resolutionClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 13, 2022 at 5:08pm
17
Most recent comment from kpsathas:It works fine now.Thanks once more for the great support!
konitmanager
can add images in classic modeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 13, 2022 at 3:38am
12
Most recent comment from PenciDesign Supporter:Hi,I've checked your site but have not found any problem with WordPress, the problem still persists even I've switched your site to the default WordPress theme.About this case, you should co ...
annaknt145
Custom Break PointsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 12, 2022 at 5:57pm
7
Most recent comment from annaknt145:That's great!Now everything is working fine.Thanks again for your help.
ISOLE-GRECHE
Submenu widthClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 12, 2022 at 10:39am
7
Most recent comment from PenciDesign Supporter:Hi,Your menu is already displayed with 320px, please clear the browser cache then check again.Regards,PenciDesign.
ISOLE-GRECHE
Related Posts Custom TextClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 12, 2022 at 9:19am
5
Most recent comment from ISOLE-GRECHE:OK!
foundright
critcal errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 5:25pm
6
Most recent comment from PenciDesign Supporter:Hi,Your site facing memory errors like the screenshot below:Please read this article to understand how to resolve this issue: https://kinsta.com/knowledgebase/wordpress-memory-limit/Regards,PenciDesig ...
sueno20
ImagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 4:23pm
8
Most recent comment from PenciDesign Supporter:Hi,If you want your site to load faster, please optimize all the images on your computer before uploading them to your site. The Autoptimize plugin has decreased the image qualify to save the image si ...
sueno20
Post featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 3:12pm
8
Most recent comment from PenciDesign Supporter:Hi,The problem is: you've built your single post with the Elementor Page Builder, so all the single post options don't work.Please read this document to modify the single post element correc ...
sueno20
Hide "Category" in a pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 2:52pm
4
Most recent comment from PenciDesign Supporter:Hi,About this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.Regards,PenciDesign.
irst
Image caption Font sizeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 8:01am
5
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:
.entry-content .wp-block-gallery.has-nested-images figure.wp-block-image figcaption { font-size: 1 ...
leoyipenvato
Hamburger MenuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 6:10am
5
Most recent comment from leoyipenvato:works perfectly. thank you very much!
sueno20
Single post categoryClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 11, 2022 at 1:07am
2
Most recent comment from PenciDesign Supporter:Hi,The problem because you've built this page with Elementor Page Builder: https://littlebeanjourney.com/parenthood-academy/Please go to Appearance → Customize → Posts Layouts:→ Standard & ...