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Public Tickets

mblessing1989 Vertical Mobile Navigation Icon ColourClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 4:01pm   5 Most recent comment from mblessing1989:Perfect.Now works as expected.Thank you! Elodie Image loading very slowlyClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 10:34am   10 Most recent comment from Elodie:Hi,It seems that the images load much faster since the last update of the theme.As far as I'm concerned, this ticket can be closed.Thank you.Elodie omisist Speed Optimization (SG Optimizer suggestion)Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 15, 2022 at 9:51am   4 Most recent comment from PenciDesign Supporter:Hi,Please send me your site URL. I'll check this issue.Also, you should read the document about the problem here: https://soledad.pencidesign.net/soledad-document/#social_sharingRegards,PenciDesi ... marcdegalan Images & alt tag displayClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 6:03pm   2 Most recent comment from PenciDesign Supporter:Hi,The information displayed below the image is the image caption, not the alt tag. Please read this article to understand how to use it: https://www.wpbeginner.com/beginners-guide/how-to-add-caption- ... jaimejs I would like to know if you are interested in adapting the PenNews theme to use the Elementor?Closed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 14, 2022 at 3:46pm   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, we're currently don't have any plan to add the Elementor support at this time. You can consider using a Soledad theme with more features & design options.Regards,PenciDesig ... Paxos Magazine ColorsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 3:42pm   2 Most recent comment from PenciDesign Supporter:Hi,1. Please go to Appearance → Customize → Footer → Colors: change this color at Go to Top Button,2. About the scrollbar color, please read the document detail here: https://www.wpbeginner.com/ ... Jessicahorseek Stock availability in PDPClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 12:57pm   5 Most recent comment from Jessicahorseek:Thank you, solved pierreto007 Website problem after updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 6:53am   3 Most recent comment from pierreto007:Hi,Have no more connection for few time in my place, thinks it's because Valentine day.But connection restart, i reinstall the plugin Penci Shortcodes & Performance and problem comme back, then I ... soithong Author position is wrong placeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 4:28am   4 Most recent comment from PenciDesign Supporter:Hi,About this case, you should use another plugin because the CT-Shortcode has some CSS style overwrittent default theme style.Regards,PenciDesign. ML4WD 8.1.1 Update Has a WordPress Editor Mode GlitchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 14, 2022 at 12:48am   2 Most recent comment from PenciDesign Supporter:Hi,About this case, please send me your WordPress admin account in a private reply. I'll check and send you a quick solution.Regards,PenciDesign. nekark uppercase issueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2022 at 12:39pm   3 Most recent comment from nekark:Thanks a lot, my problem was solved with the code I added to custom CSS. Japracool Website Display IssueClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2022 at 4:36am   4 Most recent comment from Japracool:Problem solved tdkevin Need to Know the image size of homePage feature image?Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 13, 2022 at 4:18am   2 Most recent comment from PenciDesign Supporter:Hi,About the homepage layout, you need to upload image size 1170 x 780 px.Regards,PenciDesign. AlexBepunkt Shortcodes for PenNewsClosed   PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme   Updated February 12, 2022 at 7:21pm   9 Most recent comment from AlexBepunkt:Hello, I'm using the block editor as default now and found out how to use the PenciDesign shortcodes.The gallery problem was a Jetpack problem and solved after I disabled "Enable Lazy Loading fo ... vintageclassfashion Sticky Sidebar GlitchClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated February 12, 2022 at 4:49pm   6 Most recent comment from PenciDesign Supporter:Hi,Please wait for our team to check this issue on my local development devices the send you an update package soon.Regards,PenciDesign.