Public Tickets
xristodelen
featured slider settingsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 11:33pm
2
Most recent comment from PenciDesign Supporter:Hi,Please send me a screenshot of this issue.Regards,PenciDesign.
smuhdfagge
all images disappearedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 11:04pm
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, all the images display properly, please clear all the browser cache then check again.Regards,PenciDesign.
haithamnour
Revoke LicenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 26, 2022 at 2:31pm
2
Most recent comment from PenciDesign:Hi, You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. In this case, I’ve ...
aluca6
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2022 at 9:55am
2
Most recent comment from PenciDesign:Hi, You should revoke the license for your domain via Dashboard > Soledad > Theme License before deleting your site to make sure the license can be activated on another domain. In this case, I’ve ...
Lolita B.
TAGS widgetClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 25, 2022 at 2:58am
6
Most recent comment from PenciDesign Supporter:Hi,You can install & use the Weather Atlas Widget plugin here: https://wordpress.org/plugins/weather-atlas/Regards,PenciDesign.
mevive
functions.php ERRORClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 11:53am
5
Most recent comment from mevive:Thank you very much 👍👍👍
Jan Scherders
image not showing upClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 10:27am
3
Most recent comment from Jan Scherders:Thanks!!
wisawiz (mbroker)
licenseClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 9:57am
4
Most recent comment from PenciDesign Supporter:Hi @Limousin,Please create a new ticket with your license information. I'll check and help you.Regards,PenciDesign.
Paxos Magazine
wpmlClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 1:53am
12
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Colors: change this color at Pagination/Load More Post Button.Regards,PenciDesign.
Carmis
AMPClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 1:49am
5
Most recent comment from PenciDesign Supporter:Hi @marsm,Please create a new ticket with your site information.I'll check & send you a quick fix solution.Regards,PenciDesign.
ns-kreativdesign
Elementor doesn't edit anymoreClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 24, 2022 at 1:35am
7
Most recent comment from PenciDesign Supporter:Hi @Adri,This is the Elementor compatible issue, please go to your dashboard → Elementor → Tools → Version Control: click the Reinstall v3.5.6 button then check again.We'll fix this issue i ...
Nello270
Link colors in sidebarClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2022 at 3:21pm
3
Most recent comment from Nello270:That works, thanks!
azizshariff2005
Post title too bigClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated March 23, 2022 at 1:47pm
2
Most recent comment from PenciDesign Supporter:Hi,I've checked your site, this title display properly on my devices, so please clear all the site cache then check again.Regards,PenciDesign.
bookgirl75
Editing with ElementorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2022 at 1:41pm
6
Most recent comment from PenciDesign Supporter:Hi,This is a compatible issue with the Elementor and Soledad. Please go to dashboard → Elementor → Tools → Version Control: roll back to the previous version.Regards,PenciDesign.
Storm1672
Site Reviews - Decimals?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated March 23, 2022 at 10:40am
5
Most recent comment from Storm1672:You may close this ticket, since it was a problem with a plugin we were using for reviews. Sorry for not informing you earlier. Thank you.