Public Tickets
jenniferw35
Slow loadingClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 25, 2022 at 1:35pm
9
Most recent comment from PenciDesign Supporter:Hi,The problem because your server has limited PHP timeout, so some speed optimization progress can't work properly.Regards,PenciDesign.
gbsvietnam
Demo dataClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 25, 2022 at 8:26am
4
Most recent comment from PenciDesign Supporter:Hi,I've imported the data demo for your site.Please check.Regards,PenciDesign.
pierreto007
How to remove "clear critical css cache" from admin bar?Closed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2022 at 7:02am
3
Most recent comment from pierreto007:I try to limit plugin of my website and try to delete some, but it's not easy to find solution, because I try to resolve speed problem.Then I won't use that, hope you'll add an option t ...
Andres Navarro
Table of contents bugClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2022 at 2:42am
2
Most recent comment from PenciDesign Supporter:Hi,For this case, please send me your site login credential in a PRIVATE reply. I'll log in and help you.Regards,PenciDesign.
Andres Navarro
RemoveClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 25, 2022 at 2:39am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Settings → General Settings: turn on the Disable Breadcrumb option.Regards,PenciDesign.
Nisal
Format category pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2022 at 4:07pm
8
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Category, Tag, Search, Archive: select the layout of the category/archive you want to show at Category, Tag, Search, Archive Layout.Regards,Pen ...
angemman
Title background not followingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2022 at 11:20am
10
Most recent comment from angemman:Problems solved. Thank you!
drmandarvb
Instagram social share buttomClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 24, 2022 at 7:59am
4
Most recent comment from drmandarvb:I saw your reply late. Thanks for clarification.
maomixes82
infinite scrollClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2022 at 3:22pm
23
Most recent comment from PenciDesign Supporter:Hi,1. Please put your ads code in Appearance → Customize → Single Posts → General: - Add Google Adsense/Custom HTML code below post description- Add Google Adsense/Custom HTML code at the end o ...
Nisal
Hide featured imageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2022 at 9:22am
4
Most recent comment from PenciDesign Supporter:Hi,1. If you want to hide the featured image, please go to your post editor screen and remove it from the Featured Image section.2. Please go to Appearance → Customize → Custom CSS then add the f ...
NavigatorZ
sticky sidebar doesn't work correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2022 at 9:06am
8
Most recent comment from NavigatorZ:Thanks! As always, the support is at the highest level! the ticket can be closed.
Ozan B.
Load more postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2022 at 8:51am
11
Most recent comment from Ozan B.:Thank you very much.
pukalani
penci-lazy.jsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2022 at 5:26pm
3
Most recent comment from pukalani:Thank you for your quick reply! It worked!!! Thanks!!!!
Nello270
Remove Home>>Page title from each pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2022 at 12:52pm
3
Most recent comment from Nello270:That worked, thank you :)
novatendenciaweb
Mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2022 at 10:26am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to your site dashboard → Header Builder: select the current header then click the Edit with Penci Header Builder Button, select the Mobile Sidebar Menu then change the menu here:Regards ...