Public Tickets
NavigatorZ
sticky sidebar doesn't work correctlyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2022 at 9:06am
8
Most recent comment from NavigatorZ:Thanks! As always, the support is at the highest level! the ticket can be closed.
Ozan B.
Load more postsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 23, 2022 at 8:51am
11
Most recent comment from Ozan B.:Thank you very much.
pukalani
penci-lazy.jsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2022 at 5:26pm
3
Most recent comment from pukalani:Thank you for your quick reply! It worked!!! Thanks!!!!
Nello270
Remove Home>>Page title from each pageClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2022 at 12:52pm
3
Most recent comment from Nello270:That worked, thank you :)
novatendenciaweb
Mobile menuClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 22, 2022 at 10:26am
4
Most recent comment from PenciDesign Supporter:Hi,Please go to your site dashboard → Header Builder: select the current header then click the Edit with Penci Header Builder Button, select the Mobile Sidebar Menu then change the menu here:Regards ...
nekark
Reduce the width contentClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 4:21pm
7
Most recent comment from nekark:Μy problem was solved thank you very much.
RudyMore
Paid membershipClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 3:42pm
3
Most recent comment from RudyMore:Thank you very much for your response! :)
RudyMore
Soledad Online Store Builder / digital productsClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 3:42pm
3
Most recent comment from RudyMore:Thank you very much for your response! :)
lauramorenoropero
penci recipe/yoast seo and JAVASCRIPTClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 2:40am
4
Most recent comment from PenciDesign Supporter:Hi,1. You can ignore the message from the Yoast SEO, this is a false detective,2. Go to Appearance → Customize → Speed Optimization → Optimize CSS: turn on the "Disable Delay Loading Icon Fonts" ...
federico_pac
ERR_CONNECTION_REFUSEDClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated April 21, 2022 at 2:38am
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Color for Login & Register Popup: change the demo image link at the Background image,Edit the homepage with the WPBakery Page Builder, select the "Penci Bl ...
sigmaintel
DefaultkitClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 2:32am
2
Most recent comment from PenciDesign Supporter:Hi,Please read the document detail by Elementor here: https://elementor.com/help/learn-what-are-site-kits/Regards,PenciDesign.
Techalyzer
Mobile issueClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 21, 2022 at 2:29am
3
Most recent comment from PenciDesign Supporter:Hi,This is a problem with the Critical CSS cache. I've cleared all the Critical CSS & site cache, and now the font style loading correctly.Please check.Regards,PenciDesign.
laugher
LoadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 4:11pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → General → Typography: change the default fonts then check again.Regards,PenciDesign.
sirio
header background opacity in transparent headerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 3:58pm
2
Most recent comment from PenciDesign Supporter:Hi,You can customize the menu with an advance option by using our Header Builder. Please read the document detail here: https://soledad.pencidesign.net/soledad-document/#header-footer-builderRegards,P ...
canindia
License problem errorClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated April 20, 2022 at 3:06am
2
Most recent comment from PenciDesign Supporter:Hi,I've transferred your license code to the new domain.Please check & activate again.Regards,PenciDesign.