Join the Soledad Facebook Users Group here
for Share, assistance, discussion, and Updates related to Soledad WordPress Theme.

If you can't create a new ticket - you can send us an email via our contact form and we will get back to you.

Okay

Public Tickets

sz3jdii No new-lines in code blockClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2022 at 11:22am   3 Most recent comment from sz3jdii:It's working! Thank you :) nwnuyhs Can I customize the layout style of the article categories？Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2022 at 10:51am   3 Most recent comment from PenciDesign Supporter:Hi,The current version of Soledad only support customize Archive layout from the Customize only (Appearance → Customize → Category, Tag, Search, Archive Pages),We're currently building the ar ... Pavlos Kas. Remove slider and sidebar on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2022 at 10:13am   2 Most recent comment from PenciDesign Supporter:Hi,1. There are no options to remove the slider on the mobile without using custom CSS. But you can use the Elementor to build your page then select the device to display for each element. Please read ... elisefribouletperrier mise en page pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2022 at 10:10am   2 Most recent comment from PenciDesign Supporter:Hi,Unfortunately, we support the English content only, so please write your question in English.Regards,PenciDesign. jijiart To change subtitleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 23, 2022 at 7:43am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Logo & Header → Slogan Text: change this text at the Header Slogan Text option.Regards,PenciDesign. docta Blog page not following Category, Tag, Search, Archive LayoutClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 5:57pm   2 Most recent comment from PenciDesign Supporter:Hi,Please send me the screenshot & URL of your issue.Regards,PenciDesign. PhilDufour Term Never Keep CategoriesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 5:12pm   2 Most recent comment from PenciDesign Supporter:Hi,At Soledad theme, we've modified all the default features & functions of the Elementor/WP Bakery to work perfectly with theme features, so some options/features of Elementor will be different ... jimfarg 0 bounce rate after theme updateClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 4:34pm   2 Most recent comment from PenciDesign Supporter:Hi,That is strange because we've not made any big changes about performance & optimization code. But I'll take a time to check then you a report later.Regards,PenciDesign. kevinknow888 change license key domainClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 3:29pm   2 Most recent comment from PenciDesign Supporter:Hi,I've transferred your license to https://tech.zngrowth.com. Please check then activate it.Regards,PenciDesign. Maxivillus 'Search' style on siteClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 10:13am   7 Most recent comment from Maxivillus:I'll be waiting, thanks! Maxivillus Borders on 'Mid Bar'Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 10:03am   6 Most recent comment from Maxivillus:Problem sovled.When I changed other properties of the form, fields appeared. Apparently there are some errors in the processing of changing the properties of the form fields. yizhe123 A bug on the mobile navigation menuClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 8:16am   4 Most recent comment from PenciDesign Supporter:Hi,About this issue, please clear all the browser cache then check again.Regards,PenciDesign. jijiart How to connect ".Soledad Instagram Feed"Closed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 6:50am   2 Most recent comment from PenciDesign Supporter:Hi,Please go to your dashboard → Soledad → Connect Instagram: follow the instruction then connect Instagram account here,Then navigate to Appearance → Widgets: delete the current Soledad Instag ... jijiart Changing to Slide images on the top pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 6:45am   2 Most recent comment from PenciDesign Supporter:Hi,This is a Featured Slider section of this theme, all the images you've seen are the featured image of the post.You can change the Featured Slider settings on Appearance → Customize → Featu ... yizhe123 Header Seach styleClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated January 22, 2022 at 6:28am   2 Most recent comment from PenciDesign Supporter:Hi,By default, the header builder only supports the header search style "slide up". We'll consider add more style in the future update.Regards,PenciDesign.