Public Tickets
nwnuyhs
Theme translation file not updatedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 17, 2021 at 6:25am
4
Most recent comment from nwnuyhs:Thank you very much, I found this plug-in translation you recommended to be super useful
balaji_profitcast
Font and footerClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 5:40pm
15
Most recent comment from balaji_profitcast:Hi,Thank you. All the issues have been resolved. Really appreciate your patience in answering all my questions in a detailed and clear manner. Thank you once again for all the help.Regards
ajghor
No pictures loadedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 3:53pm
7
Most recent comment from ajghor:Hi,It's working now. Interestingly, I have already cleared the cache, but before reinstalling Penci Shrotcode...Anyway, thank you for your help.Great support as always!
javisromo
Imagenes no se carganClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 16, 2021 at 3:16pm
3
Most recent comment from javisromo:Gracias con la actualización del plugin, se ha solucionado.
cryptersoft
ProblemClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 9:25pm
9
Most recent comment from cryptersoft:Thank you!
bobradcliff
Images Missing From WebSite After 8.0.8 UpgradeClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 9:18pm
8
Most recent comment from bobradcliff:Thank you. All seems to be working perfectly now.
Elodie
Image not loadingClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:36pm
9
Most recent comment from PenciDesign Supporter:Hi @Douglas Cooper,Please create a new private ticket with a WordPress admin account.I'll check and help you config.Regards,PenciDesign.
fioridizuccaimmagine
Translate Shortcode pluginClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:33pm
18
Most recent comment from PenciDesign Supporter:Hi,Yes. Just search all text with 'pencidesign' the replace it with 'penci-portfolio'.Regards,PenciDesign.
jaimejs
Penci Smart ListsClosed
PenNews - News/ Magazine/ Business/ Portfolio/Reviews Landing AMP WP Theme
Updated December 15, 2021 at 4:29pm
2
Most recent comment from PenciDesign Supporter:Hi,We've already included the Smart List instructions below the post content editor.After successfully installing & activating the Penci Smart List plugin, please go to the post editor screen and ...
amirfanaeian
preconnecteClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:57pm
2
Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Customize → Speed Optimization → Optimize CSS: uncheck to:Optimize Google FontsInline Google Fonts CSSRegards,PenciDesign.
Elodie
Breadcrumb errors in Search ConsoleClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:11pm
3
Most recent comment from Elodie:This ticket can be closed, the problem is solved.
mmmm1234
theme not installedClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 7:32am
2
Most recent comment from PenciDesign Supporter:Hi,
Please delete the Penci Soledad Demo Importer plugin then re-install it by going to Appearance → Install Plugins and trying again.Also, I recommend you update the theme to the latest version by ...
johncarnegie
Some issues with products and shop pagesClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 5:18am
19
Most recent comment from johncarnegie:Hi,It works again. Thanks a lot.
pierreto007
Site HS need help quicklyClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 15, 2021 at 2:03am
13
Most recent comment from PenciDesign:Glad when your problems are solved and thank you for your sharing.Best Regards,PenciDesign
littlepellizza
AGE VERIFYClosed
Soledad - Multi-Concept Blog/Magazine WP Theme
Updated December 14, 2021 at 3:49pm
2
Most recent comment from PenciDesign Supporter:Hi,
When you enable Age Verify, this feature will show a popup on all pages until the user confirms their age. The current version doesn't support adding to the specified page only, we'll co ...