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Public Tickets

fra18 Critical CSS Tool Multiple WebsitesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 5:11pm   3 Most recent comment from fra18:WOW I opened the ticket exactly 3 minutes ago!Thank you so much for the quick reply! ;) ferdychan header mobile version search buttonClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 3:30pm   5 Most recent comment from ferdychan:noted and thanks. i hope this bug will fixed on the next version Guido Devos Use of Music ManClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 10:30am   2 Most recent comment from PenciDesign Supporter:Hi, Please install the If Menu – Visibility control for Menu Items plugin here: https://wordpress.org/plugins/if-menu/. You can edit the menu item display for visitors & admin. For more information, ... fabiobaccaglioni Problems with stylesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 23, 2021 at 3:42am   5 Most recent comment from fabiobaccaglioni:great, i think i understand wha'ts going on, if you made some changes you need to delete cache, the browser cache keeps some CSS file cached and did not reload when you make some changes. Thanks! ... freshde Post template twice in the DashboardClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 8:49pm   11 Most recent comment from PenciDesign Supporter:Hi,1. I've logged in to your site. This option display properly on the Customize settings:2. Please consider deactivate all the plugin come with other themes.Regards,PenciDesign. Guido Devos Gebruik Soledad thema Music bandClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 3:30pm   2 Most recent comment from PenciDesign Supporter:Hi,Please go to Appearance → Widgets: remove/edit these widgets on the Main Sidebar widget area.Regards,PenciDesign. amindana Font ChangeClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 9:25am   5 Most recent comment from amindana:Many thanks for the reply, it was the csshero plugin I used that override the font settings.I have now disabled it and works fine.Best wishes iremsevik LanguageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 8:29am   2 Most recent comment from PenciDesign:Hi,1/ You can do that by go to Dashboard > Settings > Reading > on "Site Language" > select your language.After that, go to Appearance > Customize > and translate all the text there to your language. ... algottt category pageClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 7:01am   2 Most recent comment from PenciDesign Supporter:Hi,1. All the category page settings located in Appearance → Customize → General → Category, Tag, Search, Archive Layout: please go to this customize panel & customize it.2. If you want to build ... habbsmedia Not loading on mobileClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 6:58am   5 Most recent comment from PenciDesign Supporter:Hi @smithstandard,Please try to deactivate all plugins ( except plugins that come from the theme ) and try it again. If it works, let's enable each plugin to check what plugin caused this issue.� ... algottt post reading page share this and like thisClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 6:55am   3 Most recent comment from PenciDesign Supporter:Hi,Please check all the plugins you've installed. By default, the Soledad theme doesn't come with this feature.Maybe this area renders by the JetPack plugin.Regards,PenciDesign. zzrilakkuma Page opening appears wrongClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 22, 2021 at 2:13am   20 Most recent comment from PenciDesign:Hi,Please make sure 2 points below:1/ Edit your "Popular Posts Widgets" > and make sure you've selected to display popular posts once weekly or once montly.2/ Please edit a post and follow the da ... freshde Penci Latest post image and text gapClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2021 at 5:16pm   3 Most recent comment from freshde:Hey Team,Thanks for all your support! MattMadsen share buttonsClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2021 at 9:11am   18 Most recent comment from PenciDesign Supporter:Hi,This is a custom code, so this will be lost after you update the new version.We'll try to implement this social share in the future update.Regards,PenciDesign. algottt demo pagesClosed   Soledad - Multi-Concept Blog/Magazine WP Theme   Updated October 21, 2021 at 4:13am   2 Most recent comment from PenciDesign:Hi,If you don't need any page, you can remove it, it doesn't affect anything.Best Regards,PenciDesign